Job Description

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SeniorAdministrator - Security Analysis, SIEM
United Arab Emirates

SeniorAdministrator - Security Analysis, SIEM
Others, Dubai
Job Summary
The Sr. Security Administrator plays a critical role in ensuring the operational integrity and security of the organization's systems. This position is responsible for advanced technical support, troubleshooting complex incidents, and performing root cause analysis to enhance customer satisfaction and maintain a robust security posture.
Key Responsibilities
1. Perform Security Event Analysis Using Siem Tools To Monitor, Detect, And Respond To Security Threats, Ensuring Adherence To Quality Standards And Regulatory Requirements.
2. Provide Technical Support For Complex Incidents Escalated By Analysts, Conducting Thorough Root Cause Analysis And Implementing Effective Solutions For Technical And Security Challenges.
3. Lead Value-Adding Initiatives Such As Updating And Managing The Knowledge Base, Providing Training For New Team Members, And Coaching Analysts To Enhance Team Performance.
4. Resolve Complex Support Tickets Within Agreed Slas, Collaborating With Cross-Functional Teams To Ensure Seamless Operations And A Robust Security Posture.
5. Enhance Customer Experience And Csat By Achieving First Call Resolution, Minimizing Rejected Resolutions, Reducing Case Reopenings, And Proactively Mitigating Security Threats.
Skill Requirements
1. Advanced Proficiency In Security Event Analysis And Implementation Of Technical Solutions Using Siem Tools.
2. Solid Understanding Of Security Operations And Incident Management Processes.
3. Familiarity With Soar Platforms To Automate Security Workflows Effectively.
4. Strong Analytical And Problem-Solving Skills With Attention To Detail.
Other Requirements
1. Optional But Valuable Certifications: Certified Information Systems Security Professional (Cissp), Certified Information Security Manager (Cism), Or Security+ Certification
Information at a Glance
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.
Copyright 2025 HCL Technologies Limited
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Skills Required