Job Description

Job Title Senior Technical Writer A senior technical writer plays a crucial role in creating clear and concise documentation for technical products, services, or processes. They are responsible for producing high-quality content that effectively communicates complex information to a target audience. Responsibilities Create and maintain technical documentation, including user manuals, installation guides, API documentation, release notes, and online help systems. Collaborate with subject matter experts, developers, and product managers to gather information and understand technical concepts. Research and analyze technical information to transform complex concepts into user-friendly content. Develop documentation plans, schedules, and style guides to ensure consistency and adherence to industry standards. Edit, revise, and proofread technical content for accuracy, clarity, and grammar. Ensure documentation complies with regulatory standards, such as accessibility requirements or industry-specific guidelines. Utilize various tools and technologies to create, manage, and publish documentation, such as content management systems or authoring tools. Stay updated on emerging trends and best practices in technical writing and recommend process improvements. Mentor and provide guidance to junior technical writers, offering feedback and support to help them improve their skills. Requirements Bachelor\'s degree in Technical Communication, English, Computer Science, or a related field (or equivalent experience). 4+ years to 7 years of proven experience as a technical writer, with a focus on creating software or hardware documentation. Experience working with industry standards and guidelines for documentation, such as DITA or Microsoft Manual of Style. Strong understanding of technical concepts and the ability to translate them into user-friendly content. Proficiency in using XML authoring tools, content management systems, and documentation publishing platforms. Excellent written and verbal communication skills, with keen attention to detail. Ability to work independently and collaborate effectively within cross-functional teams. Experience with Agile development methodologies is a plus. Prior experience in mentoring or leading a team of technical writers is a plus.

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