Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Senior Workday Reporting Analyst

HR Reporting & Digital



Role Purpose

The Senior Analyst's role encompasses design & technical delivery of efficient HR reporting & business intelligence framework using Workday and ServiceNow. This role supports JLL's talent initiatives by partnering with HR and business leaders to create leading and innovative reporting solutions, resolve complex data requests, provide critical interpretation of data and communicate information and insights in a meaningful and powerful voice.

In This Role You Will:

Apply your extensive experience to design & deliver efficient reporting solutions

Quickly understand JLL's complex system architecture and know when & how to use Workday to identify/answer business challenges related to JLL's talent

Develop new global reports & dashboards and support the roll-out of new data products

Cooperate with IT teams to enable and configure new analytical features

Engage with HR leaders, HR CoE and business stakeholders in all matters related to HR Reporting

Be a data and reporting champion, providing ideas, reviews and innovative thinking

Deliver complex reporting requests

Support advanced analytics work, including testing of hypotheses about our people and processes to support evidence-based decision making

Consult on projects related to Future of Work and help shape the new HR reporting framework

Education and qualifications:

Bachelor's degree or higher in a field of Mathematics, Operations Research, Social/Behavioural Science, Statistics, or Computer Science

3+ years of related work experience preferably in Human Capital Analytics or employee related research

Ability to analyse large datasets, detect and correct errors, interpret and simplify results to various audiences

Strong problem-solving skills, including the ability to effectively address any issue in collaboration with others as appropriate; ability to proactively anticipate problems and opportunities and confidence to use initiative to pursue solutions

Technical Skills:

Extensive knowledge of Workday (prior certification or Workday Pro Reporting strongly preferred)

Proficiency in ServiceNow reporting in building reports, dashboards, and utilizing the underlying ServiceNow reporting framework

Experience designing and developing business facing and internal reports and data visualizations

Advanced knowledge of a visualisation tool (Power BI preferred)

Experience with SQL for data extraction & manipulation

Interpersonal Skills:

Excellent customer relationship skills and ability to listen and communicate well at all levels of the company

Great attention to detail with solution-oriented attitude that focuses on continuous improvement and can navigate around ambiguity

Good organization and prioritisation skills to facilitate working across multiple projects, geographies and time-zones

Ability to clearly articulate problems and solutions, translate complex into simple

High degree of professional judgment, professional maturity, integrity, credibility

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. See a brighter way and imagine where JLL can take you...



JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.