Job Description

Key Responsibilities:

Handle inbound and outbound inquiries independently related to holiday packages Should have handled operations for Europe, Australia & New zealand Design and customize vacation packages based on client requirements Provide detailed information on Destinations, Itineraries, Inclusions and Pricing Coordinate with hotels, airlines, transport providers, and ground operators Prepare quotations, itineraries, and booking confirmations Ensure timely follow-up with clients to convert leads into bookings Manage end-to-end booking processes including documentation and payments Address customer queries, changes, and complaints professionally Maintain accurate records of bookings and client interactions in CRM systems Support group tours and FIT (Free Independent Traveler) operations Ensure high levels of customer satisfaction before, during, and after travel

Skills & Competencies:

Good communication and interpersonal skills Strong customer service orientation Basic knowledge of domestic and international travel destinations Ability to negotiate and coordinate with vendors Time management and multitasking abilities Proficiency in MS Office and travel booking systems Languages known - Tamil, English, Hindi (Preferred)

Qualifications:

Graduate in any discipline. 2-5 years of experience in Holiday sales and Travel operations
Job Type: Full-time

Pay: ?40,000.00 - ?50,000.00 per month

Work Location: In person