Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.



We are seeking a Senior UX Designer to join our Specialties zone for athenaClinicals, an award-winning electronic health record and medical practice management solution. In this role, you will collaborate closely with cross-functional internal teams and client teams to deliver engaging, intuitive experiences that meet our users' needs and business goals. You will create valuable and delightful experiences by crafting high-quality solutions to complex problems.



Who You'll Work With



The Specialties zone is responsible for developing tools that address the unique needs of various specialists. Our goal is to help all physicians provide better care to patients while documenting that care easily and effectively. We are committed to transforming a complex and sometimes cumbersome process into a more intuitive, satisfying, and empowering experience for physicians and clinical staff.



What You'll Do



Collaborate cross-functionally with UX, product, and engineering teams to create effective designs that solve complex problems. Develop a deep understanding of your scrum team's problem space. Define high-level solutions through workflows, information architecture diagrams, and conceptual models. Create detailed, high-fidelity UI and UX specifications to effectively communicate design requirements to engineers and stakeholders. Plan and conduct user research studies to identify user pain points and gather feedback on potential solutions.

What You'll Bring



A Bachelor's or Master's degree in Design, Human-Computer Interaction, Cognitive Psychology, or related disciplines. 4+ years of professional experience designing digital experiences, with experience in enterprise or healthcare design being a plus. A self-directed approach and comfort with ambiguity and complexity. Experience in facilitating and summarizing user research. A portfolio showcasing your ability to define problems and connect research insights to design rationale.

About athenahealth

Our vision:

In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients -- powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture:

Our talented employees -- or athenistas, as we call ourselves -- spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment:

Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces -- some offices even welcome dogs.



We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.



In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here:

athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity