Job Description

We are seeking an experienced and customer-focused

Senior Travel Consultant

to join our team specializing in flight reservations for US/UK clients. The ideal candidate will have a strong background in travel consulting, excellent knowledge of the travel industry, and exceptional interpersonal skills to ensure an outstanding customer experience.

Key Responsibilities:

Assist customers in booking international flights, ensuring accuracy and compliance with their preferences and budget. Provide personalized travel recommendations and options based on customer needs. Offer prompt assistance to clients with modifications, cancellations, and refunds in compliance with airline policies. Resolve customer issues or complaints with professionalism and efficiency. Stay updated on airline rules, travel restrictions, and visa requirements for US/UK routes.
Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?60,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Night shift Rotational shift UK shift US shift
Supplemental Pay:

Performance bonus
Experience:

total work: 2 years (Preferred)
Work Location: In person