Job Description

Role Overview

The Travel Consultant will be responsible for managing day-to-day travel inquiries, engaging with potential customers, understanding their travel needs, customizing travel packages, and converting leads into confirmed bookings. The role requires a strong sales mindset, excellent communication skills, and the ability to deliver exceptional customer experiences.

Key Responsibilities

Handle daily travel inquiries and leads generated through website, phone calls, WhatsApp, emails, and social media platforms Connect with leads promptly and understand customer requirements, budget, travel dates, and preferences Customize domestic and international tour packages according to traveler needs Prepare and share detailed itineraries, quotations, inclusions, and exclusions with clients Follow up regularly with prospects to close sales and improve conversion rates Coordinate with hotels, transport providers, airlines (as applicable), and other suppliers to secure competitive pricing Update and maintain accurate records in CRM systems, including lead status and booking details Upsell and cross-sell add-ons such as sightseeing tours, activities, meals, travel insurance, and special experiences Provide end-to-end customer support before travel, during the trip, and post-travel Achieve monthly sales targets and contribute to overall revenue growth

Skills & Requirements

Excellent communication, presentation, and negotiation skills Strong knowledge of domestic and international travel destinations, tour packages, and travel logistics Ability to customize travel packages efficiently and accurately Sales-driven mindset with a customer-first approach Proficiency in CRM systems, email communication, and WhatsApp handling Ability to manage multiple leads simultaneously and work under pressure Prior experience in travel sales or tour operations is preferred

Key Performance Indicators (KPIs)

Lead response time Lead-to-sale conversion ratio Monthly sales revenue achievement Customer satisfaction, reviews, and repeat bookings

Why Join Us

Growth-oriented travel company Attractive incentives and performance-based rewards Opportunity to work with domestic and international travel products
Job Type: Full-time

Pay: ₹15,797.82 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Leave encashment Paid time off
Application Question(s):

How many years of experience do you have in travel sales or tour operations? Which type of travel sales have you handled? What lead sources have you handled previously? Which destinations are you most confident selling?
Location:

Noida Sector 16, Noida, Uttar Pradesh (Required)
Work Location: In person