Job Description

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a Senior Tester to deliver high-quality testing services within the IT Shared Service Centre for telecommunications platforms and services. This role involves managing offshore test delivery across multiple projects, ensuring alignment with agreed milestones, cost, and quality standards. The ideal candidate will have strong experience in Telco environments, including Billing, CRM, and Online Media portals, and will be responsible for test planning, execution, reporting, and stakeholder engagement.
What you will do

• Lead offshore QA testing for Mobile and Fixed Line workstreams, coordinating delivery across multiple projects.
• Prepare and review test plans, estimations, and client-facing documentation.
• Ensure accurate status reporting during project and release phases.
• Support resolution of escalated issues and contribute to performance and quality reviews.
• Track KPIs and ensure closure of project-specific risks and issues.
• Participate in Acceptance Testing Service demand processes.
• Engage with Vodafone stakeholders through regular status meetings.
• Promote standardised testing methodologies and continuous improvement.

Who you are

• 6-8 years of experience in Test Management across SDLC in Telco Billing, Online, and Mediation environments.
• ISTQB Foundation certification or equivalent.
• Strong knowledge of testing in UNIX, Oracle, IBM MQ, Teradata, and Middleware environments.
• Familiarity with CRM journeys in Telecom and structured test methods.
• Proficient in ALM and RQM test management tools.
• Excellent communication and interpersonal skills, with the ability to work in multicultural and matrix organisations.
• Fluent in English and open to moderate travel across Europe.
• Holds a degree in Computer Science or Information Technology.

Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you

• Opportunity to be a part testing initiatives in a global telecom environment.
• Exposure to diverse technologies including CRM, Billing, and Middleware.
• Collaboration with international teams and stakeholders.
• Involvement in strategic and operational decision-making.
• A chance to contribute to innovation and continuous improvement in testing practices.

What skills you will learn

• Advanced test management and stakeholder communication.
• Cross-functional collaboration in a global delivery model.
• Strategic planning and KPI tracking.
• Exposure to telecom-specific systems and integration testing.
• Leadership in offshore delivery and quality assurance.

VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required