Job Description

We are looking for a technical writer to join our team and create clear and concise documentation for our products. You will be responsible for producing high-quality user guides, manuals, tutorials, FAQs, release notes, and other technical content that helps our customers and users understand and use our products and services effectively

Your responsibilities:

Collaborate with product managers, developers, sales, marketing, and other stakeholders to understand the features, functionality, and requirements of our products and offerings. Research, write, edit, and format technical documentation that is accurate, comprehensive, and easy to understand. Use various tools and platforms to create and publish documentation in different formats and media, such as HTML, PDF, Wiki, Excel and Online help, etc. Follow the documentation standards and best practices for style, tone, structure, and format. Review and update existing documentation to ensure it is up-to-date, consistent, and aligned with the product and service changes. Gather and incorporate feedback from customers, users, and internal teams to improve the quality and usability of the documentation. Manage multiple documentation projects simultaneously and deliver them on time and within budget.

Skill sets/Experience we require:

At least 3 years of experience in technical writing or documentation. Proficient in written and spoken English. Familiar with various documentation tools and platforms, such as Microsoft Word, Adobe Acrobat, MadCap Flare, etc. Experience with various documentation types and formats, such as user guides, manuals, tutorials, FAQs, release notes, etc. Knowledge of technical writing principles and best practices, such as grammar, style, tone, structure, format, etc. Ability to understand complex technical concepts and explain them in simple and clear language. Attention to detail, accuracy, and quality. Excellent communication, collaboration, and time management skills.

Pedigree:

* Bachelor's degree in technical writing, communication, or related field.