Job Description

Sr. Technical Writer - Responsibilities- Creates, develops, writes, and edits operational and instructional documents to support the end-users of company products; ensures that documents conform to existing department style guidelines and quality assurance standards- Follows instructions from team checklists, specifications, trademark and branding guidance, SOPs, and other documents to produce high quality deliverables- Conducts interviews with technical staff and other functional groups to gather information for projects while managing the creation, review, and final updates to deliverables- Provides appropriate inputs required by department illustrators to create illustrations and artwork for final documents- Learns and applies established conventions and workflows for developing and handling content in the CCMS- Assists with transfer/conversion of non-XML content to XML in CCMS- Revises existing documents to support product changes- Participates in peer reviews of individual work and that of other team members- Prepares translation requests with a complete list of target languages; packages source files for translation and redlines with clear translation instructions- Receives translations, reviews them for accuracy and completeness, and then processes and secures files for review/approval/archival in SAP and for publication- Creates a LIT spreadsheet detailing project deliverables and their relationships to one another, shares this with the specialist responsible for release of literature, and archives the LIT spreadsheet on the team's SharePoint site- Effectively manages multiple projects and associated deliverables required for product launch as well as for testing, preliminary builds, or regulatory submission- Explores opportunities for using approved Generative AI tools to support standard workRequired Qualifications, Education, and Experience- Bachelor's degree in Technical Communication or related field of study preferred- 5+ years of experience in technical writing- Proven writing and editing skills, with excellent attention to detail- Proven ability to adjust writing style and content according to audience needs, including clinicians/operators, technicians and engineers, and patients or home users- Proficiency with commonly used XML authoring and non-XML publishing tools (oXygen, Adobe Technical Communication Suite, Adobe Acrobat, Word)- Working knowledge of Technical Communication practices, techniques, and standards- Familiarity with document production processes for print, CD, and web-based publication- Commitment to collaboration and open communication with manager and team- Willingness to stretch and qualify for special roles and responsibilities on the team (ref:updazz.com)