Job Description

Job ID

483045

Posted since

31-Oct-2025

Organization

Global Business Services

Field of work

Customer Services

Company

Siemens Technology and Services Private Limited

Experience level

Experienced Professional

Job type

Full-time

Work mode

Office/Site only

Employment type

Permanent

Location(s)

Bangalore - Karnataka - India

Hello visionary!

We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.


Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

You'll make a difference by:

The

Trainer

will play a pivotal role in enabling employees to transition successfully to new systems, processes, and technologies as part of a large-scale, complex transformation program. This role is responsible for

delivering high-quality, engaging, and impactful training sessions

--helping end users gain the knowledge, skills, and confidence to perform effectively in the new environment. The ideal candidate will bring deep expertise in

facilitating system and process trainings

across enterprise platforms such as

Salesforce, Snowflake, Microsoft Dynamics, and SAP

, with strong experience delivering both virtual and instructor-led sessions.

Training Delivery

+ Deliver

instructor-led, virtual, and blended learning sessions

to train end users on new business applications, systems, and processes.
+ Conduct effective training on enterprise platforms (e.g.,

Salesforce, Snowflake, Microsoft Dynamics, SAP

) ensuring users understand functionality, workflows, and integration points.
+ Ensure sessions are

interactive, practical, and tailored

to diverse learner groups and business contexts.
+ Use demonstrations, walkthroughs, and simulations to help learners apply concepts and build hands-on competence.

Training Preparation & Readiness

+ Prepare and customize training materials, facilitator guides, and learner handouts in alignment with program objectives.
+ Participate in

train-the-trainer (TTT)

sessions to stay updated on new systems, process updates, and learning content.
+ Validate training environments, data, and system access before delivery to ensure smooth facilitation.
+ Gather learner feedback and share recommendations to enhance training quality and learner engagement.

Stakeholder Collaboration & Coordination

+ Collaborate closely with

Training Manager,

Senior Learning Consultants

,

Program Leads

, and

Change Management Teams

to align training delivery with deployment schedules and business readiness milestones.
+ Support regional or functional customization of training content as needed.
+ Maintain effective communication with SMEs, product owners, and project teams to stay aligned with evolving business processes.
+ Track attendance, learning completion, and user readiness, escalating risks or issues proactively.

Measurement & Continuous Improvement

+ Monitor and report

training effectiveness metrics

(attendance, satisfaction, knowledge scores, performance readiness).
+ Analyse post-training feedback and assessments to identify skill or confidence gaps.
+ Continuously improve delivery techniques and content relevance based on learner needs, system changes, and feedback insights.

Your success is grounded in:

8-10 years

of experience in delivering training programs in

enterprise systems and transformation environments

. Proven experience delivering system/process training on platforms such as

Salesforce, Snowflake, Microsoft Dynamics, SAP

, or similar enterprise applications. Strong facilitation and presentation skills for

instructor-led (ILT)

and

virtual instructor-led (vILT)

training. Experience conducting training for system rollouts, process transitions, or technology upgrades in large-scale organizations. Familiarity with

virtual collaboration and delivery tools

(MS Teams, Zoom, WebEx) and

LMS systems

for learner tracking. Ability to translate complex concepts into

simple, actionable learning

for diverse user groups. Excellent communication, interpersonal, and stakeholder management skills. Experience working in

digital transformation or technology adoption

programs. Understanding of

change management and user adoption principles

. Certification in

Training Delivery/Facilitation

(e.g., ATD Master Trainer, CPTM, or equivalent). Exposure to eLearning development tools and blended learning approaches is an advantage.

Join us and be yourself!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.


This role is based in Bangalore. But you'll also get to visit other locations in India and globe, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams. impacting entire cities, countries and the shape of things to come. We're Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.