Senior Technical Trainer
About us MCO is a rising star in the world of compliance technology. From a humble startup, MCO is now the global leader in conduct-risk compliance management, with hundreds of marquee clients around the world. MCO is 15 years old and continues to enjoy tremendous growth. Recent product developments, new acquisitions, and unfilled needs in the market creates exciting opportunities for MCO in the coming years. Business has been booming \xe2\x80\x93 with MCO achieving the much-heralded status of \xe2\x80\x9cthe rule of 40\xe2\x80\x9d reflecting our excellent sales growth and underlying financial health. We see significant market opportunity and continuing to deliver new capabilities to meet this opportunity is vital.
About the MCO SaaS Platform Our compliance platform helps companies reduce their risk of misconduct. Our SAAS-based platform lets compliance professionals demonstrate that they are proactively managing the regulated activities of employees, third-party vendors, and other agents of the firm. Available as a unified suite or \xc3\xa0 la carte, our easy-to-use and extensible SaaS-based solutions get clients up and running quickly and cost-efficiently. We\xe2\x80\x99ve built our passion and proficiency for compliance automation into every product, empowering clients of all sizes to maximize technology to minimize conduct risk.
About the person The ideal candidate for the position of Senior Technical Trainer must possess a wealth of experience and a diverse skill set. With over 10 years of training delivery expertise, both in-person and remotely, coupled with 5+ years of hands-on software engineering experience, you bring a unique blend of technical proficiency and instructional prowess. You excel in curriculum and digital learning design, demonstrating the ability to deliver engaging and inspiring training courses to global teams. Your superb communication skills, combined with a deep understanding of adult learning principles, enable you to effectively convey complex technical concepts. Moreover, your adeptness in planning, organization, and problem-solving ensures the seamless execution of training programs, while your commitment to continuous improvement and ethical conduct underscores your dedication to excellence. About the role The Senior Technical Trainer be responsible for the development and rollout of the technical training program across the entire firm. The candidate will be expected to have technical understanding of software development processes, architecture, and technologies, combined with the skills to take existing technical documentation and craft an extensive technical training program for new technical. hires as well as the existing employees. The training program (Bootcamp) would give new recruits a clear understanding of our architecture, how we do software development, how we support our products, and how we use our technology tool suite. The objective would be to speed up onboarding and efficiency. Training is delivered worldwide both remotely and in the firm\xe2\x80\x99s offices in Ireland, India, and Bulgaria.
Key Duties/Responsibilities o Development and implementation of a technical training program for MCO employees o Work with multiple teams, including Engineering, Product Management, and Support, to consolidate knowledge elements, review and validate the content and ensure training aligns with business requirements. o Collaborate with MCO subject matter experts to develop and deliver technical educational content. o Produce high-quality technical courseware - presentations, videos, labs o Design online, offline, and self-paced training using educational best practices. o Coordinate with external vendors to deliver high-quality digital courses. o Schedule, plan, and host technical training programs o Maintain and upgrade the training program as new capabilities or new technologies are added. o Design, build and maintain virtual lab environments and associated lab guides to support technical training courses o Define and manage the training plans for all technical employees in coordination with the HR Learning and Development manager. Essential Capabilities o 10+ years of experience in delivering training, both in-person and remotely o 5+ years of hands-on experience in software engineering roles (coding, design, architecture) o Must have experience in curriculum design and/or digital learning design such as e-learning and Instructor-led-training (ILT). o Must have experience in delivering training courses to global teams from different countries o Proven track record in delivering technical training with great clarity and in a manner that inspires students. o Must have experience in writing assessments for technical training o Excellent understanding of technology, technology tools and IT processes. o Planning, organization, and implementation skills. o Excellent presentation, facilitation, and classroom delivery skills. o superb verbal and written communication in English o Deep understanding of adult learning concepts and techniques. o Highly evolved interpersonal skills when cooperating with your technical peers. o Experienced in building complex virtual environments o Great ability to work independently. o Problem solving abilities. o Experience in coaching. o High level of ethics, values, integrity and trust Desirable Capabilities o Experience in a similar role in product company is a plus o Experience in agile practices a plus. o Engineering qualification a plus. o Gamification experience in training is a plus.






Location India
Job Title Senior Technical Trainer
Experience 15 Years
City Hyderabad
Country India