Netwitness, part of the PartnerOne portfolio, is a leading threat detection and response platform used by enterprises and government agencies worldwide. With decades of experience in security analytics, Netwitness helps security teams detect, understand, and respond to threats faster and more effectively across hybrid and cloud environments.
Position Summary: As a Senior Technical Support Engineer , you will play a critical role in delivering exceptional technical support to our enterprise customers. You will work on the most complex and escalated issues, provide in-depth technical expertise, and drive root cause resolution. This role demands strong product knowledge, advanced troubleshooting skills, and the ability to collaborate across teams to ensure customer success.
Key Responsibilities
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