As a Senior Technical Services Engineer, you will play a key role in implementing, configuring, and supporting advanced data analytics solutions. The position involves working closely with customers, delivering technical services, training, and ensuring seamless deployment of enterprise systems.
Key Responsibilities
Deliver technology solutions and consulting services for enterprise clients.
Support system architecture design, implementation, testing, and customer training.
Develop parsers, dashboards, alerts, and other platform content.
Collaborate with project teams to achieve customer goals.
Participate in solution presentations and identify opportunities for service expansion.
Translate business requirements into complex system and application designs.
Act as a customer advocate in internal discussions.
Travel to customer sites as needed.
Requirements
Bachelor's degree in a technical field (or equivalent experience).
3+ years
in technical services implementation and/or software engineering.
Strong expertise in
Regular Expressions
and
data parsing
.
Proficiency in
Python scripting
.
Experience with
Big Data queries
(SPL, SQL, LINQ, etc.).
Hands-on experience installing and configuring enterprise technology products.
Familiarity with
Linux and Windows OS
.
Knowledge of
AWS services
(S3, Lambda, CloudTrail, etc.) preferred.
Exposure to
SIEM solutions
(Splunk, Elastic, ArcSight, QRadar) highly desirable.
Experience with
data visualization tools
(Power BI, Tableau) is a plus.
Background in
cybersecurity, SIEM deployment, or SOC environments