Job Description

Own end-to-end delivery of multi-quarter programs in Identity and Age Assurance (AION), including planning, execution, risk management, and release readiness. Establish program governance: milestones, dependency tracking, decision logs, issue triage, and executive-ready status communications. Drive predictable delivery across global teams and time zones; ensure shared clarity on ownership, interfaces, and deliverables. Technical Depth & Engineering Partnership (Primary Area) Partner deeply with engineering to shape technical approaches and delivery plans for identity and age assurance experiences. Drive alignment on identity architecture components: authentication flows, authorization models, token/claims handling, service-to-service integration patterns, and enforcement behaviors. Translate complex requirements (including regulatory, privacy, safety, and operational constraints) into actionable engineering specifications, workback plans, and measurable success criteria. Cross-Organization Alignment Bring together stakeholders across engineering, product, design, privacy, legal/compliance, customer support, comms/PR, and partner teams to align on outcomes and execution. Identify and mitigate cross-team risks early; lead through ambiguity by presenting clear options, tradeoffs, and recommendations. Ensure readiness for rollout across multiple endpoints (console, PC, mobile, web) and coordinate testing/validation across clients and services. Operational Excellence & Measurement Define success metrics and instrumentation plans (e.g., conversion/adoption, verification success rate, funnel drop-off, error rates, customer support impact, and policy compliance outcomes). Drive post-launch learnings and continuous improvement: retrospectives, issue analysis, and iteration plans. Product Management Develop and maintain the product roadmap, prioritizing features and aligning with business objectives. Manage the product lifecycle from ideation through development, launch, and ongoing optimization. Create clear product requirements and user stories, ensuring alignment with technical feasibility and business goals. REQUIRED: Bachelor's Degree in Computer Science, Engineering, or related technical field AND relevant experience. 5+ years of experience in technical program management, engineering program leadership, product development, or equivalent experience. Demonstrated success leading complex, cross-team, engineering-heavy programs with multiple dependencies and stakeholder groups. Strong ability to translate technical and business goals into executable plans, aligning teams on milestones, risks, and tradeoffs. Proven communication and collaboration skills, including experience working across geographies and time zones. Experience in the Gaming industry and familiarity with Gaming platforms. Identity / Authentication / Authorization (Technical Depth) Experience with identity systems and authentication/authorization concepts (e.g., sign-in flows, session models, token/claims concepts, policy enforcement patterns). Experience driving programs involving identity integrations, cross-service dependencies, and platform-level behaviors. Experience with age-related experiences (age assurance/verification/estimation), safety settings, parental consent constructs, or family account systems. Experience working in regulated or compliance-driven domains (privacy, safety-by-design, security, policy enforcement) and partnering with privacy/legal/compliance stakeholders. Execution at Scale Experience delivering cross-platform experiences across console/PC/mobile/web and managing service + client dependencies Strong data-driven approach: defining success metrics, instrumentation plans, and outcome measurement for multi-release programs. AI & Automation Fluency Hands-on with AI tools (GitHub Copilot, M365 Copilot) with measurable productivity impact and drive adoption within the team Track record introducing AI/automation to accelerate delivery or improve quality Familiar with LLM-based tools for product management and workflow automation Ability to evaluate, pilot, and scale AI tools with clear success metrics This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *

Skills Required