Job Description

About Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations. Department Overview The Business Services team across locations provides processing and voice support and to enable afollow-the-sun delivery model forWells Fargothat would help us service our customers faster. Business Services teams perform bank operation processes across divisions of WF Home Lending, Wholesale Ops, Wealth & Investment Management (WIM), PVSI & Community banking. About the Role: The Senior Technology Business Support Coordinator is responsible in providing the operational support necessary to consolidate and maintain client data application/records and providing the legal entity structures of the data. The role involves establishing and updating customer entity records for a common client data environment created to support key functions. It also involves researching customer structure and reconciling account entity-set-up consistency across systems to ensure proper management and risk reporting. Interact with/and process data as provided by third party data providers. May perform special research and/or maintenance projects and database conversions as required. Responsibilities Technical : Compare employee user access data from ACT, IES and active directory certification entitlement reports to the user access profile in the EMS system Regular reviews of security groups, distribution lists, shared mailboxes and LOB application access Strong analytical, research, and problem solving skills. Leverage different tools and techniques to solve a problem Reconcile account entity set-up consistency across systems to ensure proper management and risk reporting Continually review access records to maintain structural data integrity Provides information needed for internal and external audits and processing cases in accordance to guidelines Analyzes and processes electronic data Operational: Perform administrative function, research on access accounts, projects, and maintenance and database conversions as required. Should be flexible in switching roles in between multiple processes as per business requirement Strong with MS Excel and Reporting skills. Good with Macros. Should be flexible in taking additional responsibilities and ensure smooth execution without compromising on quality and timelines Facilitates communication to resolve problems and advance strategies. Essential Qualifications Education Qualification: Bachelor\'s Degree or equivalent or MBA Experience - 3-5 years of experience in in processing and analyzing electronic data & Access Management Good problem solving and analytical skills Receives and reciprocates basic information clearly in the written and oral form Demonstrates good command over the English language Ability to escalate issues appropriately Ability to adapt to change and work on multiple processes Ability to set priorities, and deliver the tasks within the stipulated timelines Highly motivated with strong organizational Process work as agreed with the LoB and adhering to the procedures/standards of the process Flexibility to work in different shifts Ability to succeed in a team environment @RWF22 We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit\'s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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