Job Description

About Delta Air Lines
About the Company
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortune's Top 50 Most Admired Companies list. The company's strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIME's inaugural list of the "World's Best Companies," coming in at No. 12 - the only U.S. airline in the top 155. TIME's award is based on three criteria: employee satisfaction, revenue growth and sustainability.
Delta's people-first culture continues to be recognized, earning the airline a spot on Fortune's 100 Best Companies to Work For list for the fifth year. Delta is the only airline included on the 2024 list.
Additionally, Delta earned a coveted spot, on Fast Company's list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.
About the Delta Technology Hub (DTH), Bangalore
Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives.

KEY RESPONSIBILITIES:

• Responsible for Avature system configuration, workflow creation, documentation of configuration decisions/business & system requirements.
• Stay abreast of regular ATS releases including making recommendations on what enhancements to implement and testing
• Troubleshoot, coach, and provide general support and day-to-day issue resolution to end users: HR, Recruiters, Hiring Managers, and Candidates
• Maintain functional knowledge of HR processes and platforms
• Responsible for inbound and outbound interface and integration support including partnering with IT and HR to troubleshoot and identify issues as well as propose, test and implement solutions
• Perform analyses and develop solutions that solve business problems/opportunities
• Support implementation of upgrades and patches - including testing, validation, and communication
• Develop training documentation and deliver end user training as needed.
• Manage role-based security to ensure accurate functionality for users.
• Maintain integrity and accuracy of ATS data
• Coordinate with HR, IT and vendors to accomplish shared goals and assist with delivery of HR Technology road-map initiatives
• Additional work as assigned

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):

• Bachelors degree in computer science, Information Systems or related technical field is required.
• Minimum 3-5 years experience with Avature in an Administrator role.
• Proficient in Microsoft Office including intermediate to advanced skills in Excel and Visio
• Ability to communicate verbally and in writing to present and provide clear, sequential and logical information and instructions to team members, end users as well as vendors at all organizational and varying technical skill levels
• Must be self-motivated and able to function effectively when working independently or in a team
• Able to identify system solutions and solve business needs using HR systems
• Ability to troubleshoot and analyze complex data issues to determine root cause
• Results oriented and able to drive issue resolution
• Detail oriented, organized, proactive
• Strong time and project management skills
• Embraces diverse people, thinking and styles
• Consistently makes safety and security, of self and others, the priority

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS):

• Avature certifications Level 1-4
• Prior experience implementing an ATS
• Experience and familiarity with Candidate Relationship Management and onboarding systems
• System integration experience