Job Description

About REA
At REA, we are shaping the future of real estate. Our engineering teams are the architects behind the experiences that millions of property seekers rely on every day. We use the latest technology to deliver best-in-class experiences to our customers.

Senior System Engineer
What the role is all about:
As a Senior Systems Engineer, you will play a crucial role insupporting, enhancing, and managing our cloud-based software solutions. You'll join an agile team, leveraging your expertise in SaaS platforms, Cloud computing and networking, operational best practices, troubleshooting, and incident management. In our collaborative and innovative environment, you'll implement sustainable solutions that support our diverse lines of business. You will use your skills and experience to foster a collaborative and innovative engineering culture.
While no two days are likely to be the same, your typical responsibilities will include:

• Drive continuous improvement across our systems, enhancing team culture and providing technical guidance to junior engineers.
• Identify common problems within ETech, working with the ETech Leadership team to design and prioritise simple solutions.?
• Lead and drive outcomes for the systems lifecycle management plan.
• Embrace a solution-oriented mindset to tackle and resolve complex issues related to SaaS products.
• SaaS Application Support and Maintenance: Administer and integrate various SaaS applications, such as Microsoft 365, Okta, Zoom, PagerDuty, Workday, and Slack, to enhance corporate functionality.
• Corporate Networking Management: Oversee Arista WiFi, Campus, and Data Center switching and routing to ensure seamless connectivity and performance.
• Zero Trust Policy Implementation: Setup and manage Zscaler to establish a secure zero trust policy for offshore access.
• Firewall and IT Policy Management: Ensure corporate firewall systems, like Palo Alto, are properly maintained and aligned with organizational IT policies.
• Support and Guidance: Provide expert support and guidance to teams and end-users, ensuring they can effectively utilise the technology resources. Diagnose and resolve network and application issues promptly to minimise downtime and service disruptions.
• Documentation and Knowledge Sharing: Enhance system documentation and create informative help centre articles to support user knowledge and system efficiency.
• Stay updated with the latest technology trends and best practices in cloud computing and networking and SaaS to drive innovation and continuous improvement.
• Participate in on-call rotations for supporting critical services outside regular business hours.
• Operate on a rotational shift schedule to ensure seamless support and alignment with Australian business hours.

Who we are looking for:

• Share knowledge and foster collaboration within the team, nurturing a culture of continuous learning and curiosity.
• Demonstrate basic scripting and automation skills using tools such as Python and PowerShell to optimise workflows and administrative tasks.
• Experience in leading projects and people while being able to work autonomously when required.
• Extensive experience in supporting, developing, and maintaining SaaS applications, utilising best practices and modern programming languages and frameworks.
• Strong proficiency in administering and integrating a variety of SaaS-based systems such as Microsoft 365, Okta, Zoom, LogicMonitor, PagerDuty, Workday, Git, and Slack in a corporate environment.
• Advanced skills in scripting and automation, using languages and tools such as Python and PowerShell to streamline deployment and operational processes.
• Ability to implement and manage secure networking solutions, including both traditional VPNs and modern Zero Trust solutions such as Zscaler.
• Extensive experience in corporate networking (switching and routing).
• Experience with cloud networking concepts, including virtual networks, subnets, routing, load balancing, and firewall configurations.
• Experience with configuration management, infrastructure automation, and tooling.
• A security-focused mindset and experience with security frameworks and technologies relevant to cloud and SaaS applications.
• Ability to work productively in a fast-paced and agile environment

Bonus points for:

• Demonstrated expertise in working within a startup environment, adapting to rapid changes and driving innovation.
• Experience in supporting technology integration during mergers and acquisitions.
• Experienced in deploying and managing cloud infrastructure on both Azure and AWS, including familiarity with cloud services and tools.
• Experienced in securely deploying systems (Windows/Linux) to cloud infrastructure from CI/CD pipelines.

What we offer:

• A hybrid and flexible approach to working.
• Transport options to help you get to and from work, including home pick-up and drop-off.
• Meals provided on site in our office.
• Flexible leave options including parental leave, family care leave and celebration leave.
• Insurances for you and your immediate family members.
• Programs to support mental, emotional, financial and physical health & wellbeing.
• Continuous learning and development opportunities to further your technical expertise.

The values we live by:
Our values are at the core of how we operate, treat each other, and make decisions. We believe that how we work is equally important as what we do to achieve our goals. This commitment is at the heart of everything we do, from the way we interact with colleagues to the way we serve our customers and communities.
Our commitment to Diversity, Equity, and Inclusion:
We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more e?ective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
REA Group in India:
You might already recognise our logo. The REA brand does have an existing presence in India. In fact, we set up our new tech hub in Gurugram to be their neighbours!
REA Group holds a controlling interest in REA India Pte. Ltd., operator of established brands Housing.com, Makaan.com and PropTiger.com, three of the countrys leading digital property marketplaces.
Through our close connection to REA India, weve seen first-hand the incredible talent the country has to offer, and the huge opportunity to expand our global workforce. Our Cyber City Tech Center is an extension of REA Group; a satellite office working directly with our Australia HQ on local projects and tech delivery.
All our brands, across the globe, connect regularly, learn from each other and collaborate on shared value initiatives.