Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Senior Specialist-Training

:

Communications Skills:

Excellent oral & written English (CEFR Level = C1, High B2) Expert business and technical writing skills

Computer Skills:

Requirement: Expert in MS Office applications, especially with MS Excel, MS Word, Microsoft PowerPoint Able to facilitate courses/ modules using virtual classrooms platforms such as WebEx, Ms Teams, blackboard, etc. Preferred: Familiarity with Articulate 360, Adobe Photoshop, Macromedia Flash or similar software


Project Management:

Preferred - Project Management Certification/ LEAN/ Green Belt Certification


Training Delivery

Expert Competency Level in facilitation and delivering training Expert in managing classes


Training Needs Analysis

Should be an expert in interpreting and assessing training and development needs of individual and teams to develop appropriate and effective training strategies to bridge identified gaps.


Training Design & Development

Should be knowledgeable on ADDIE and 6D's of Breakthrough learning in ensuring effective training delivery while achieving business objectives.


Analytical and Problem Solving Skill

Able to establish structure and procedures to protect classified information. Ability to make administrative and procedural decisions and judgments. Ability to determine problems, to problem solve and recommend solutions. To seek out better methods of training classes to operate.


Coaching and Performance Management

Ability to diagnose performance gaps and identify the training needs of a team of trainers. Ability to prepare coaching and development plan to help the team of trainers improve their performance.


Documentation and Administrative Skill

Able to participate during training, orientation and awareness programs such as QISMS, DPA, and the relevant company policies and standards. Able to report information security related incidents without any delay to the right authority. - Example: All information-related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality. Able to establish, implement and continuously improve the quality information security policies assigned to him / her. Conducts RCA and recommends solutions

Location:

BLR, AMR TECH PARK 2A 2nd FloorIndia