Senior Specialist
Year UP, IN, India
Job Description
SENIOR SPECIALIST
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Noida
2.5-5 Years
INDIA
(Posting).
JD attached for VMware Horizon Cloud (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
Qualification
B-Tech
No. of Positions
1
Skill (Primary)
DWP-WPE-WORKPLACE VIRTUALIZATION
Auto req ID
1576211BR
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Job Detail
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Job IdJD3865488
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUP, IN, India
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EducationNot mentioned
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ExperienceYear