Proficient and detail-oriented HCM Sr. Support Specialist with expertise in SuccessFactor modules, including but not limited to Employee Central, Recruiting & Onboarding. This team member will play a pivotal role in configuring, optimizing, and managing our SuccessFactors HCM system to enhance talent acquisition, employee management & onboarding processes.
ACCOUNTABILITIES
System Implementation, Configuration and Enhancement
Integration and Data Migration
Reporting and Analytics
Compliance and Security
HR Project Delivery
Other Applicable Scope Defining Dimensions
Subject matter expert in all things SuccessFactors including but not limited to Employee Central, RCM and ONB
Provide guidance to the COE as part of system release reviews and continuous system/process improvement.
Oversee the design, configuration, testing, and implementation of HR systems and upgrades.
Analyze HR business requirements and recommend solutions to ensure systems meet organizational needs.
Collaborate with external vendors and internal IT teams to ensure seamless integration and performance of HR systems.
Knowledge, Skills & Abilities
Proven experience in configuring and optimizing various SuccessFactors modules, Eightfold, OrgVue and Qualtrics.
Strong proficiency in SuccessFactors reporting tools and analytics, including Integration Center.
In-depth knowledge of HR processes, platforms and employee data management.
Excellent analytical and problem-solving skills with the ability to translate business requirements into system configurations and reports.
Strong communication and interpersonal skills for effective collaboration with diverse stakeholders.
SuccessFactors certification/accreditation is highly desirable.
Excellent MS Excel skills preferred
Experience & Education
B.S. Degree in HR, Business, or equivalent experience.
5+ years experience with HR technology platforms, systems, analytics and processes
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.
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