Job Description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

The Software Architect is responsible for providing technical leadership across development teams in one functional area. This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, durability, serviceability and supportability in mind. They also act as a key evangelist for the organization.

How will you make an impact?

Work with product management team to define new architectural requirements Ensure strong collaboration between other development teams, Product Management and Quality Assurance Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure Communicate architecture in an effective and professional manor Drive technical decisions, solve tough problems, and coordinate multiple project execution, including hands-on approach where required Ensure that the development coding quality standards and review processes are followed to ensure proper security and high availability standards Monitoring the quality of code that is delivered through reviews and other processes Foster strong teamwork environment and create passion and energy within the team Be an active participant in the development leadership team ensuring corporate success Represents self and department with professionalism and competence.

Have you got what it takes?

15+ years

of experience in software engineering, with at least

5 years in an architecture leadership role

. Proven experience designing and delivering

enterprise-scale systems

on

AWS

. Deep understanding of

AWS services

(e.g., EC2, ECS/EKS, Lambda, S3, RDS, DynamoDB, CloudFormation, etc.). Strong hands-on experience with

Golang

in production environments. Expertise in

microservices architecture

,

event-driven systems

, and

API design

. Solid understanding of

DevOps practices

, CI/CD pipelines, and infrastructure as code (IaC). Strong focus on

performance, scalability, security, and cost optimization

. Excellent communication and stakeholder management skills.BS in Computer Science, or equivalent work experience 15+ years of software development experience Experience with developing large enterprise-scale applications in AWS/Azure. Experience with Dot Net and readiness to work with teams using Dot Net. Strong quality orientation Expertise in designing applications using relational and/or non-relational databases. AWS Certified Solutions Architect (Professional or Associate). Experience with container orchestration (Kubernetes, ECS, etc.). Familiarity with observability tools (e.g., Prometheus, Grafana, CloudWatch). Exposure to other backend languages (e.g., Java, Python) is a plus. Experience working in Agile/Scrum environments.Domain knowledge of ACD systems (Routing, IVR workflows) Must possess strong organizational and time management skills

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:

8748

Reporting into:

Director, Engineering, CX

Role Type:

Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.