Job Description

Managing stakeholder communication for ticket handling To adhere the Operational SLAs Should be able to support 24x7 on need basis Analyse customer reported/ application issues and deliver the resolution Propose solution scenarios with identified components You will bring Extensive maintenance/support experience with leading technical role and a deep understanding of the underlying processes, methods and tools Experience working with tools like SVN/GIT, Jenkins, Docker, Kubernetes and Zabbix Extensive experience working in RedHat Linux environment and MySQL database Working knowledge of IIS (web Server), Citrix, RDP and Windows Servers Software development life-cycle (SDLC) exposure with technical leadership ability to Design, coding, testing and Integration phases An ability to learn new technologies/systems and assimilate new information quickly in a fast-paced and constantly changing environment Strategic thinker with a strong service orientation The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: India (IN) || Noida Req ID: 767825