Job Description

In the Viva Learning team, we are on a mission to empower individuals, teams, and organizations with the skills they need to succeed in the era of Copilot and AI. Our team is building cutting-edge AI agents that deliver micro and structured learning experiences tailored to each user's role, level, and learning style. These AI agents enable rich, task-based learning scenarios including AI-driven prompts, interactive role play, and personalized learning journeys. These innovations drive scalable, AI-powered upskilling and foster a culture of continuous learning--unlocking measurable impact for millions of users across the Microsoft ecosystem.

As a

Senior Software Engineer

in Viva Learning, you will join a team working on AI, analytics and reporting and Viva app integrations. You will build scalable and performant services and front-end UI, using engineering best. You will work to evolve the product with a customer-first approach and drive innovation, empathizing with our end-users' needs and engaging to help define their key experiences. This opportunity will allow you to closely work with other engineers, managers, product, design and operations teams to create solutions that meet business requirements, and to drive engineering and operational excellence in Viva Learning. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.



The Learning product joined Microsoft as part of the Employee Experience (EXP) organization which includes Viva Engage, Viva Glint, Viva Insights and more. Team members engage directly with customers, iterate rapidly, and focus on solving the needs of employees around the world. Our culture is inclusive, casual, and high energy. Our team celebrates diverse backgrounds, and values passion for serving our customers. Our team has an efficient sense of accountability and provides its members with opportunities for learning and career growth.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

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Work with stakeholders to determine service and user requirements for a set of features, including but not limited to analytics, reporting and big data systems. Lead technical discussions, mentor junior engineers, and contribute to architectural decisions. Contribute to the identification of dependencies, and the development of design documents for a product area with little oversight. Collaborate with PMs, designers, and data scientists to deliver intelligent, personalized learning experiences. Drive engineering excellence through code reviews, testing, telemetry, and CI/CD automation. Ensure performance, scalability, and security of services used by millions of enterprise users. Act as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems. Remain current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Embody our culture and values.

Qualifications

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Required Qualifications:

Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience.
Proficiency in Azure, .NET Core, Node.js, React, TypeScript, and RESTful APIs. Solid understanding of distributed systems, microservices architecture, and event-driven design. Experience with CI/CD pipelines, unit/integration testing, and monitoring/telemetry tools. Solid problem-solving skills and ability to work independently in a dynamic environment.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check:

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
+ OR equivalent experience.
Experience with GraphQL, Azure Functions, Cosmos DB, or Service Fabric. Exposure to AI/ML-driven personalization or recommendation systems.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.