Job Description

Cardiology Systems unit is seeking a Senior Software Engineer that who provide on-demand incident resolution and support maintenance requirements. You will work closely with the team to develop and implement a comprehensive solution that will address the following areas:

On-Demand incident management

Resolution: Address the concerns from the requestor assuring the system is functioning as required.

Content management: Assurance the Knowledgebase articles accurately reflect the appropriate actions for resolution

Provide review metrics: Recognize patterns and provide details to the system engineers of common occurrences for evaluation and reduction.

System Upgrade and Security modifications

Vended (3rd Party Application) Solution upgrade: Work with various proponents to address system upgrades required to support the practice and assure the software remains supported by the vendor

Security modifications: Address security concerns to address the protection of our patients. it is trusted by our patients to ensure their information is safe and secure.

Environment Upgrades: Servers, networks, and configuration with other solutions require maintenance to assure the software is not impaired.

Maintenance management: The practice of healthcare is ever changing and requires minor improvements to the software. Changes are expected; to assure the correct work is being addressed all requests are processed through an Intake process where they are reviewed and prioritized. Once approved, the systems engineers will direct the changes, and the Echo Liaisons will verify the solution.

Minor enhancements: Implement the appropriately designed solutions as requested.

Issue fixes: Occasionally the software incorrectly performs and will require an update. All fixes will be vetted through the software engineers, implemented, and verified by the Echo Liaisons.

Skills Required:

Proficient in developing using React, C#, and JavaScript

Strong understanding of Java

Proficient in vended (3rd party application) solution installation, upgrades, and associated configuration

Proficient with ServiceNow and Microsoft SharePoint for ticketing and project management

Ability to analyze incidents, resolve them effectively, and recommend solutions to prevent recurrence.

Skilled in developing user friendly interfaces

Full understanding of development lifecycle

Proficient in designing and implementing software solutions for incident resolution

Experienced with modern application development frameworks.

Excellent problem-solving skills

Extensive experience in healthcare technologies.

Excellent communication skills and ability to work under pressure.

Strong problem-solving and time management skills.

Familiar with Agile software development technologies.

Job Types: Full-time, Permanent, Contractual / Temporary
Contract length: 12 months

Pay: ?700,000.00 - ?1,200,000.00 per year

Benefits:

Paid sick time
Schedule:

Evening shift Monday to Friday Night shift US shift
Experience:

JavaScript: 4 years (Required) React: 3 years (Required) C#: 3 years (Required)
Work Location: In person

Expected Start Date: 02/06/2025