Job Description

Overview:

Join our team to deliver powerful insights to help our clients navigate the ever-changing threat design and technology as we partner with clients to transform finance.

Work you'll do:

Highly proficient in configuring and developing on the ServiceNow platform, with a comprehensive understanding of core platform features, functionalities, secure application operations, and exception handling during ongoing operations. Facilitate the adoption of technology-based tools and methodologies to continuously enhance the monitoring, management, and reliability of services. Define architecture and design elements for the implementation of ServiceNow solutions, including the design of data/object models, technical workflow diagrams, and access control models. Analyze business requirements, define and document epics and user stories, create UI mock-ups, and adopt a hands-on approach to drive project success. Deliver ServiceNow training and provide support to teams on complex system configurations. Responsible for end-to-end use case design, workflow configurations, customizations, and deployments to higher environments. Demonstrate sound judgment and a pragmatic approach to delivering solutions that optimize architectural activities in alignment with organizational needs, business constraints, and technological realities. Possess the skills and knowledge necessary to support sales activities within the domain of expertise.

Responsibilities:

Cyber Strategy & Transformation teams develop and transform cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. They keep the enterprise a step ahead of the evolving threat landscape and give stakeholders confidence in the organization's cyber posture. Services include the design of cyber organization, governance, and risk assessments. Services also encompass Cybersecurity Assessments and Frameworks, Cyber Transformation Management, Technology Software and Asset Compliance Management, Third Party Risk Management, Cyber Risk and Compliance, Solution Design and Implementation, and Cyber Risk Analytics and Quantification Reporting.

Must Have Skills/Project Experience/Certifications:

3-5 years of overall and relevant ServiceNow experience in implementing applications such as IRM (Integrated Risk Management), SIR, VR, TPRM, BCM. Demonstrated experience with technical aspects of ServiceNow, including workflow design, APIs, web services, and integrations using connectors (preferred). Hands-on experience configuring Workspace, UI Builder, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows/Flow Designer, and migrating solutions to higher environments. Well-versed in various ServiceNow products and platform capabilities. Proficient in defining epics and user stories, creating UI mock-ups, and adopting a hands-on approach to drive results. Ability to conduct regular code reviews, adopt ServiceNow best practices for software design and development across the platform ecosystem, and provide technical guidance to colleagues and customers to resolve questions and issues. Experience designing, configuring, and developing product automations and integrations. Skilled in the design and development of scoped applications of varying complexity. Proficient in ServiceNow platform management such as deployments, upgrades and troubleshooting. Collaborate with Functional Consultants and Business Analysts to create and estimate user stories, and propose solutions that meet or exceed customer expectations for quality and user experience. Experience in developing and maintaining ServiceNow product knowledge and/or certifications. Ability to prioritize personal and team workloads and consistently meet deadlines. Excellent documentation, presentation, verbal, and written communication skills, with the ability to work effectively with teams across geographical locations. Must have delivered more than 2-3 projects end-to-end, from requirement gathering through to go-live. Mandatory: ServiceNow Certified System Administrator.

Requirements:

Good to Have Skills:

Must have ServiceNow IRM or Security Operations module implementation experience (like Risk Management, Audit Management, Policy Management, Vendor Risk Management & SIR Modules, etc.) Good to have ITAM, SAM, HAM & CMDB experience. Good to have ServiceNow Certified Application Developer (CAD). Good to have CIS - Risk and Compliance Implementation specialist certification. Good to have CIS - Security Incident Response Implementation specialist certification. Good to have CIS - Third Party Risk Management Implementation specialist certification. Good to have CIS - Vulnerability Response Implementation specialist certification. * Good to have knowledge of strategic roadmap development for GRC technologies ServiceNow and other like RSA Archer, MetricStream.