Location: [Your Location or Remote] Experience: 5+ years Employment Type: Full-time
About the Role
We are looking for a Senior Backend Engineer with strong expertise in TypeScript and AWS to join our dynamic engineering team. The ideal candidate will design, build, and maintain scalable backend systems, contribute to architectural decisions, and ensure high-quality delivery through CI/CD best practices.
Experience with Amazon Connect or other AWS contact centre solutions will be considered a strong advantage.
Key Responsibilities
Design, develop, and maintain scalable backend services using TypeScript and Node.js.
Build and optimize APIs and microservices for performance, security, and reliability.
Design and implement serverless architectures using AWS Lambda, API Gateway, DynamoDB, S3, and related AWS services.
Collaborate with cross-functional teams (frontend, QA, DevOps, and product) to deliver end-to-end solutions.
Implement and manage CI/CD pipelines using tools such as GitLab
Write clean, maintainable, and well-documented code with appropriate testing coverage.
Troubleshoot and resolve production issues, ensuring system reliability and uptime.
Contribute to architectural reviews, technical design discussions, and code reviews.
(Preferred) Work with Amazon Connect for integrating and extending contact centre capabilities.
Required Skills & Qualifications
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
5+ years of backend development experience.
Strong proficiency in TypeScript and Node.js.
Hands-on experience with AWS services (Lambda, API Gateway, DynamoDB, S3, SNS/SQS, CloudFormation, etc.).
Experience in building and maintaining RESTful and/or GraphQL APIs.
Strong understanding of CI/CD pipelines, automated testing, and DevOps workflows.
Familiarity with containerization (Docker, ECS, or Kubernetes) is a plus.
Experience with monitoring tools (CloudWatch, Datadog, New Relic, etc.) is desirable.
Excellent problem-solving, analytical, and communication skills.
Nice to Have
Experience with Amazon Connect or other contact center platforms.
Knowledge of infrastructure as code (IaC) tools such as Terraform or AWS CDK.
Exposure to event-driven architectures or microservices-based systems.
Why Join Us
Work with cutting-edge AWS technologies.
Opportunity to shape and influence architecture decisions.
Collaborative environment with growth opportunities.
Flexible work culture and continuous learning support
Skills
Typescript, Node.JS, AWS, Amazon Connect
About Cimpress
Founded in 1994, Cimpress (Computer Integrated Manufacturing Press) empowers individuals and businesses worldwide to make their mark through customized, high-quality products. With a $5 billion market cap and a presence in 24 countries, Cimpress is a market leader in mass customization--offering a wide range of personalized items, including print, signage, apparel, and packaging. Cimpress India (CI) supports Cimpress businesses by providing top-tier talent and operational solutions, advancing its mission to deliver value through personalization. Operating as a "talent container" model, CI simplifies hiring, payroll, HR, and logistics, allowing businesses to focus on their ambitious goals. Currently, Cimpress India hosts over 2,400 team members across 14 Cimpress brands, with key hubs in Ahmedabad, Bengaluru, and Mumbai. Our teams play a vital role in Cimpress's commitment to mass customization and innovation, making custom products accessible and impactful.
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