Job Description

Role description

Who We Are:

Vista is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression - and we're fueled by forward-thinking and innovative technology. We encourage our engineers to think like owners - to continue to act small as we grow. Every team is self-sufficient which builds their own roadmaps, and chooses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level, while still feeling small and nimble.



Just last year, Vista generated $1.508B in revenue through customized print products, signage, apparel, websites and more.



Vista is the design and marketing partner to millions of small businesses around the world. As a global, remote-first company, Vista has a growing footprint with team members working in more than 25 countries. For over 20 years we've been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses' presence in physical and digital worlds and powering them to achieve success.



Vista has a significant presence in consumer products customization as well. Millions of products are sold every year and it is still a growing market. Vista is setting up a team to design first platforms to help a wide range of consumers to design their customization at a very high scale with an easy to use studio. Customer tech team works on delivering a different or personalized workflow for individuals enabling them to customize their products and guide them through the process. As part of this team, your curiosity and hands-on approach to develop robust and highly scalable products which are used by a large number of consumers will help to shape the digital customer experience.

About Role:

We're building cutting-edge GenAI solutions and are looking for a skilled Senior Software fullstack Engineer to join our team. You'll play a pivotal role in engineering scalable AI-powered applications, leveraging platforms like LlamaIndex , RAG, vector databases like Qdrant, and AI gateway like Portkey, API curation and integration, Prompt Engineering,Agentic Implementation, Node JS . If you're passionate about AI, love working across full-stack systems, and want to shape the future of intelligent applications, we'd love to meet you.

What You Will Do:

Collaborate with Product Manager, UX, and Engineering Manager to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs. Deliver end to end applications starting from front end web development, back end development, middleware integration and persisting data in no SQL or RDBMS databases. Develop and manage APIs to serve AI models and services using RESTful or GraphQL approaches. Orchestrate AI workflows and resources, including API calls, prompt templates, and tool integrations. Deploy and monitor services in AWS environments (Lambda, ECS, S3, API Gateway, etc.). Integrate and manage AI traffic through Portkey for reliability, observability, and provider routing. Strong technical design approach to problem solving for backend services. Should be able to communicate and defend the tech design choices taken for long term scalability and maintainability. Prioritize to manage ad-hoc requests in parallel with ongoing projects. Writing reusable, testable, and efficient code. Participate in peer and junior level developer code reviews Collaborate with research, frontend, and DevOps teams to ensure end-to-end AI application delivery. Conducting research to stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning techniques and identify opportunities to integrate them into our products and services.

Your Qualifications:

At Vista, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you!


5+ years Experience with any server-side frameworks such as Python, NodeJS, Java, .Net etc. Experience working with relational databases Postgres , SQL. Hands-on experience with AWS cloud infrastructure. Familiarity with LLMs and libraries like LLaMAIndex, LangChain, or similar. Solid understanding of API development and integration workflows. Strong Experience with data structures and algorithms Familiar with cloud-based platforms and services, such as AWS, GCP, or Azure. Strong analytical skills and excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions. Excellent experience on Microservices and must have good knowledge in designing. 5+ Years of Development experience with modern JavaScript Technologies and Experience on Node.js and React.js/other JavaScript frameworks. Familiarity with front-end technologies such as HTML5, CSS3, and JavaScript frameworks (React, Angular, or Vue.js). Knowledge of asynchronous programming and event-driven architecture. An entrepreneurial spirit and enjoys moving quickly on new, green-field products.'
Nice to have:


GEN AI and Application engineering experience Langchain/llamaIndex experience Understanding of authentication protocols (OAuth, JWT) in API systems. Background in MLOps or model deployment. Experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face. Familiarity with OpenAI, Cohere, Claude, or open-source LLMs. Experience with multi-model orchestration or AI agents. familiar with data visualization tools and libraries, such as Matplotlib, Seaborn, or Plotly.

Why You'll Love Working Here:

Being at Vista means that you don't see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey - and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what's next, we're always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we're capable of. Some might call that a challenge; we just call it another great day at work.



Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation's 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vista's CEO, Robert Keane, was recently honored with Comparably's Best CEOs award, listing him among the top CEOs according to employees.

Remote First-Culture:

In 2020, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in-person working will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as many countries in Europe: including Spain, Germany, UK, Czech Republic, Ireland and Switzerland.

About Us:

Within Vista, the CARE Technology Tribe's mission is to empower Vista Customer CARE centres across the globe with a world-class platform enabling them to delight customers with more intuitive service interactions. Additionally, this platform should be able to amplify customer feedback to the business.

As we look toward the future, we envision a world where service interactions are effortless and enjoyable for both customers and agents as if they were collaborating side by side. This mission is evolving to help customers seamlessly in the website and empower CARE to be the frontline marketing and design partner for our customers

Equal Opportunity Employer:

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Skills

Node.JS/Java/Python, Langchain, AWS, AI

About Cimpress

Founded in 1994, Cimpress (Computer Integrated Manufacturing Press) empowers individuals and businesses worldwide to make their mark through customized, high-quality products. With a $5 billion market cap and a presence in 24 countries, Cimpress is a market leader in mass customization--offering a wide range of personalized items, including print, signage, apparel, and packaging. Cimpress India (CI) supports Cimpress businesses by providing top-tier talent and operational solutions, advancing its mission to deliver value through personalization. Operating as a "talent container" model, CI simplifies hiring, payroll, HR, and logistics, allowing businesses to focus on their ambitious goals. Currently, Cimpress India hosts over 2,400 team members across 14 Cimpress brands, with key hubs in Ahmedabad, Bengaluru, and Mumbai. Our teams play a vital role in Cimpress's commitment to mass customization and innovation, making custom products accessible and impactful.