Job Description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


We are looking for a

Quadient Specialist

to join our team and play a key role in designing, implementing, and optimizing customer communication management (CCM) processes using Quadient solutions. In this role, you will leverage your expertise in tools like Quadient Inspire to build efficient document workflows, create templates, and ensure seamless multichannel communication tailored to business needs.


As a Quadient Specialist, you will work on developing dynamic templates, designing communication workflows, and configuring solutions aligned with business rules and goals. This requires a balance of technical skills, process-oriented thinking, and collaboration with cross-functional teams.

Responsibilities

Design, develop, and maintain templates and workflows using Quadient Inspire tools (Designer, Content Manager, Interactive, and Scaler) Automate and optimize customer communication processes across multiple channels (print, email, SMS, and web) Collaborate with stakeholders to gather business requirements and translate them into communication templates and workflows Integrate Quadient solutions with enterprise systems (e.g., CRM, ERP) and APIs (REST/SOAP) Test, debug, and improve templates, workflows, and document outputs to meet business and regulatory needs

Requirements

5-10 years of general IT experience 4+ years of experience as a Quadient Developer Hands-on experience with Quadient Inspire tools (e.g., Designer, Scaler, Content Manager) Knowledge of document design, dynamic templates, and multichannel output (PDF, email, print) Basic understanding of scripting languages such as JavaScript, Python, VBScript, or similar Strong knowledge of XML, JSON, CSV, and proficiency in working with relational databases (SQL) Experience with REST/SOAP APIs for integrating Quadient with enterprise systems or RPA solutions (e.g., UiPath, Blue Prism) Ability to gather and interpret business requirements to design effective CCM workflows Effective communication skills for collaborating with business analysts, developers, and stakeholders English language proficiency at an Upper-Intermediate level (B2) or higher

Nice to have

Familiarity with Inspire Academy certifications Prior experience with customer communication management (CCM) platforms Knowledge of related tools (e.g., Adobe Experience Manager, Camunda, or Bizagi) Experience with integrating Quadient into robotic process automation (RPA) tools

We offer

Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: + Health benefits
+ Retirement benefits
+ Paid time off
+ Flexible benefits
* Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)