Job Description

Senior Software Engineer
Location : Remote All India

Are you a senior software engineer who excels at tackling challenges, building cutting-edge technology, and

learning along the way? Do you collaborate well with people and code, while questioning the "why" to fuel

innovation? You may be a great fit for our team!

Summary

As a Senior Software Engineer with more than 7 years of experience, you'll design, develop, and maintain

software solutions that meet business and client needs. You'll write clean, efficient code, contribute

throughout the development lifecycle, and collaborate with product and design to deliver scalable and reliable

systems. This role calls for technical expertise, problem-solving skills, and a passion for driving innovation and

success.

We Have:

A cloud-based contact centre product built with TypeScript; Amazon Connect and AWS

A collaborative, passionate team who love everything CX

The desire and passion to take our product to the next level

An excellent coding and code review culture, with strong coding standards

A forward-thinking approach, embarking on our Gen AI journey to spark innovation, elevate our solutions,

and streamline everyday workflows

You Must Have:

Knowledge

Proficiency with ReactJS, NodeJS & various web tools Knowledge of databases, cloud computing and git Practice with API development (such as REST or GraphQL) Exposure to one or more cloud-based web services, such as AWS, Azure or GCP Understanding and experience working with agile methodologies (e.g. SCRUM/agile)
Competencies

Great communication skills and the ability to work in a fast-paced environment Attention to detail and focus on quality assurance Strong problem-solving and analytical skills
Attributes

7+ years of professional experience in software development A curious and proactive learner Organised and focused on delivering results Collaborative and supportive team player Resilient and adaptable under pressure
Good for You To Have:

Exposure to unified comms, contact centres or telcos Experience working with Amazon Connect or CX services Good knowledge of AWS services, such as Lambda, API Gateway and DynamoDB, if you have worked on
AWS before.

Experience working with Twilio and/or SendGrid Experience in leading / overseeing / mentoring two or more engineers in your previous positions or
projects

You'll Be Expected To:

Own the design and delivery of complex features, coordinating across engineers when needed. Write clear, maintainable code with strong test coverage and performance in mind. Create technical design docs for features lead, ensuring 100% of required artefacts are covered. Provide accurate estimates and regular updates to the team and stakeholders. Support and run team sessions where needed - including workshops, design discussions and
retrospectives.

Actively identify and fix performance issues, test gaps, and tech debt in the areas you work in. Raise and lead quality-of-life improvements that make development smoother for others. Mentor and unblock others, pair regularly, and give clear, constructive code review feedback. Share knowledge via demos, posts, or documentation - helping others understand systems better. Help shape the team's standards, tools, and practices to raise the overall bar.
Who You'll Work With:

Other developers in the product team Product and design Tech Leads, Head of Engineering and CTO
Our CloudWave Values (C-ROAR)

Collaboration

Teamwork makes the dream work.

Respect

We have the highest regard for each other.

Accuracy

We are focused & meticulous.

Referenceability

We give our best always.

Ownership

We are accountable.

Job Types: Full-time, Permanent

Pay: ?699,994.03 - ?2,110,072.89 per year

Work Location: In person