Job Description

Company Name: VARITE India Private Limited
About The Client:
An American technology company that develops sells, repairs, and supports computers and related products and services. Products include personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, and electronics. It is now expanding from offering computers only to delivering a range of technology for enterprise customers, like data storage, information security, virtualization, analytics, and cloud computing. Currently ranked 31st on the Fortune 500 list.
About the Job

• Normal Shift Hours
• You will be part of L3/SRE - ensuring our incidents KPI and stats are up to date, managing issues, and ensuring business KTLO
• ITIL adoption

Essential Job Functions

• Designs, codes, tests, debugs, and documents software according to systems quality standards, policies, and procedures
• Analyzes business needs and creates software solutions
• Prepares design documentation
• Prepares test data for unit, string, and parallel testing
• Evaluates and recommends software and hardware solutions to meet user needs
• Resolves customer issues with software solutions and responds to suggestions for improvements and enhancements
• Works with business and development teams to clarify requirements to ensure testability
• Drafts, revises, and maintains test plans, test cases, and automated test scripts
• Executes test procedures according to software requirements specifications
• Logs defects and makes recommendations to address defects
• Retests software corrections to ensure problems are resolved
• Documents evolution of testing procedures for future replication
• May conduct performance and scalability testing
• Leads small to moderate budget projects; may perform in project leadership role and/or supervise the activities of lower-level personnel
• Provides resolutions to a diverse range of complex problems
• Executes schedules, costs, and documentation to ensure assigned projects come to successful conclusion
• May assist in training, assigning, and checking the work of less experienced developers
• Performs estimation efforts on projects and tracks progress
• Drafts and revises test plans and scripts with consideration to end-to-end system flows
• Executes test scripts according to application requirements documentation
• Logs defects, identifies course of action, and performs preliminary root cause analysis
• Analyzes and communicates test results to project team
• Troubleshoots complex, intricate technical problems to ensure optimal service levels; works on multiple incidents and/or projects simultaneously
• Acts as a point of escalation in complex, critical instances and may delegate tasks to peers and others throughout internal organization
• Utilizes tools to verify and validate that proper thresholds and infrastructure/application information are represented and set appropriately
• Investigates major service interruptions and service
• Assists the team to monitor ecosystem availability and troubleshoot, ensuring no downtime impact to end users

Qualifications

• Salesforce & Integration apps skills - troubleshoot issues related to Salesforce CRM business processes and technologies
• Apex Code and other integration technologies like APIs, Layer 7, PCF, Kafka, KOB, and other interrelated business ecosystem
• Experience with SRE Observability tools and technologies - Splunk, Dynatrace

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status