Job Description

Cyara is the world's leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara's team, you'll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com

Cyara's Values:

At Cyara, our values shape everything we do. We're passionate about

Delivering Excellence

by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and

Innovate Boldly

, setting new standards and learning from every experience.

Integrity First

is our cornerstone--we value humility, authenticity, and respect for diversity, building trust in all we do. We

Embrace Curiosity

by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

Cyara's Diversity, Equity, Inclusive and Belonging:

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

Key Responsibilities

Develop and maintain modern, scalable, and high-performing

ReactJS

applications using

TypeScript

Architect and implement

Micro Frontend (MFE)

and

Backend-for-Frontend (BFF)

patterns to improve modularity and scalability Integrate and manage

GraphQL APIs

, ensuring efficient data fetching and performance optimization. Collaborate with designers and product managers to deliver pixel-perfect and user-centric UI/UX Contribute to and maintain

design systems

(e.g., Storybook) and

component libraries

(e.g., Kendo UI) to ensure consistency. Work with Node.js for lightweight backend tasks and GraphQL BFF implementation Collaborate with backend and DevOps engineers to ensure seamless integration, deployment, and scalability.

Front-End Skills (Primary Focus)

Strong JavaScript and TypeScript proficiency

- deep experience with ReactJS and its ecosystem.

State management expertise

(e.g., Redux, Zustand, or Context API).

Experience with GraphQL

(Apollo Client / URQL) for efficient front-end data management.

Experience designing or contributing to Micro Frontend (MFE)

architectures.

Experience building and maintaining BFF services

that bridge front-end and backend systems. Experience with

form management tools

like React Final Form or Formik. Familiarity with

automated testing frameworks

(Jest, React Testing Library, Cypress).

Backend & Integration Skills (Secondary Focus)

Node.js

experience for BFF and lightweight backend API development. Familiarity with

C#/.NET

for integration with existing backend systems. Understanding of

microservices architecture

and distributed system design. Experience with

RESTful and GraphQL APIs

, including performance tuning. Experience with

Git and

understanding of

CI/CD pipelines

.

Deployment & Cloud

Familiarity with

AWS

(Fargate, Lambda, S3, RDS, Elastic Beanstalk, Kubernetes). Understanding of CI/CD tools such as

Buildkite.

Security & Performance

Strong understanding of

web security principles

(XSS, CSRF, SQL Injection, etc.). Experience implementing

secure coding practices

and performance optimizations Ability to mentor team members on

secure design

and

frontend performance tuning

.

Preferred Qualifications

6+ years of front-end development experience with a focus on ReactJS. 2+ years of experience implementing

Micro Frontend

or

BFF

architectures Prior exposure to large-scale, high-traffic web applications Excellent collaboration skills and ability to work cross-functionally with backend and DevOps teams.

Agencies:

Thanks but we've got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara's policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.