Job Description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

We are looking for a talented Senior Software Engineer to join our dynamic and growing Public Safety R&D engineering team in Pune.



NiCE is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At NiCE, we recognize that every employee's contributions are integral to our company's growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us - you'll be challenged, you'll have fun and you'll be part of a fast growing, highly respected organization

How will you make an impact?

Design of software feature(s) according to agreed architecture and requirements

Implementation of software features according to design

Planning and performing developer level testing to ensure fit to design and requirements

Supporting customer by solving product issues

Interface with various R&D groups and with support tiers

Strong in SQL database design

Working closely with your team you will safeguard the quality of all aspects of the team's deliveries.

Troubleshoot and identify complex issues and take ownership for ensuring their resolution

Have you got what it takes?

4-7 years of experience working in software Industry as a software engineer (developer)

Required skills


C# / .NET Framework



WinForms or WPF (not Web Forms)



SQL Server



Multithreading



Desktop Client/Server applications



Windows Services



WCF



Vue Js


Software development experience developing applications in C# using Visual Studio

A strong grasp of Windows development tools

A comprehensive familiarity and proven experience in OOD/OOP

Experience working on resolving scalability / performance issues will be an added advantage

Experience working in Public Safety or Contact Center domain will be an added advantage

Substantial capabilities in the domain, analyses information and deduces conclusions within the professional space, seen as a professional by the team and peer community. Has high-attention to details and works well in a dynamic and intense environment.

Experience developing enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.

Experience in high performance, highly available and scalable systems, Deep Knowledge and experience with software design patterns and how they can be incorporated into software design.

Experience with Open Source Software (OSS) technology frameworks, platforms, and tools

Experience with enterprise Security requirements implementation

Excellent interpersonal skills, demonstrated ability to influence others, especially in sensitive or complex situations

Passion to educate and mentor others in engineering best practices and patterns, team player.

Experience working with Agile/SCRUM/Agile SAFe software development methodology

Great initiative; proven ability to tackle projects with a can-do attitude

Proven experience in operating within a global environment

Self-starter, autodidactic


You will have an advantage if you also have:


WebAPI / RESTful API

ASP.NET

WiX (Windows Installer)

Automated unit testing (NUnit, MSTest)

Mocking (Moq, Fakes)

Experience with public cloud infrastructures and technologies such as Microsoft Azure is an advantage

Understanding of AI/ML fundamentals

Experience integrating AI services/APIs

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9713

Reporting into: Tech Manager

Role Type : Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.