Job Description

Employment Type Permanent
Closing Date 22 July 2025 11:59pm
Job Title Senior Software Engineer
Job Summary We are seeking a Senior Software Engineer to join our Developer Experience team. This role is responsible for maintaining, optimizing, and securing our core DevOps platforms and cloud-native infrastructure, while also contributing to full-stack development initiatives as needed. The ideal candidate will have hands-on experience with tools such as GitLab, Kubernetes (EKS), AWS, SonarQube, Bamboo, and Nexus, alongside working knowledge of front-end and back-end technologies like JavaScript/React and Node.js or Java.
The role will involve automation, CI/CD pipeline optimization, monitoring, and implementing secure, scalable solutions in an agile environment. Proficiency in scripting (Python, Shell, or Golang), strong problem-solving skills, and cross-functional collaboration are key to success in this role.

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As a Senior Software Engineer, you will be responsible for ensuring the operational excellence of our DevOps infrastructure by maintaining, optimizing, and securing critical tools and platforms. Your expertise in automation, monitoring, and incident management will directly contribute to the reliability and efficiency of our global engineering environment. You will play a key role in managing cloud-based infrastructure, implementing security best practices, and driving continuous improvement within an agile framework. Your ability to collaborate across teams and apply deep technical knowledge will be instrumental in delivering scalable and resilient solutions.
Key Responsibilities
Toolchain and Infrastructure Management
Oversee the full lifecycle of core DevOps tools such as GitLab, Harbor, SonarQube, Bamboo, and Nexus.
Manage and optimize AWS EKS (Elastic Kubernetes Service) clusters for performance, scalability, and security.
Ensure the reliability and efficiency of CI/CD pipelines by maintaining seamless integration across tools and environments.
Monitoring and Proactive Maintenance
Implement proactive monitoring and observability solutions using tools like New Relic, Splunk, and PagerDuty.
Respond swiftly to incidents, troubleshoot performance issues, and lead root cause analysis (RCA) efforts.
Develop dashboards and alerts for real-time insights into system health and performance.
Security and Compliance
Strengthen pipeline security and compliance by integrating enterprise security tools such as Coverity, Veracode, and Aqua.
Collaborate with security architecture teams to design secure solutions and obtain Authority to Operate (ATO) approvals.
Continuously assess and enhance security best practices within DevOps pipelines and infrastructure.
Automation and Efficiency
Develop and implement custom automation scripts using Python, Shell, or Golang to streamline operations and improve system efficiencies.
Automate repetitive tasks, configuration management, and deployment processes to enhance DevOps workflows.
Incident Response and Support
Lead incident response initiatives, ensuring timely resolution and mitigation of system outages or issues.
Manage support tickets raised by users, providing technical guidance and solutions to minimize downtime.
Change Management
Plan and execute changes through an approved change management process, ensuring minimal impact on production systems.
Work with BMC Helix or similar tools to document, track, and coordinate change approvals.
Agile Leadership and Collaboration
Actively participate in Scrum ceremonies including stand-ups, sprint planning, retrospectives, and backlog grooming.
Foster a culture of continuous improvement, driving collaboration across engineering, security, and infrastructure teams.
Mentor junior engineers and contribute to knowledge-sharing initiatives.
Qualifications & Experience
Education
Bachelor's degree in Computer Science, Engineering, or a related field.
Technical Skills
DevOps Tooling Expertise: Hands-on experience with GitLab, Kubernetes (EKS), AWS, SonarQube, Harbor, Bamboo, and Nexus.
Infrastructure as Code (IaC): Proficiency in CloudFormation; familiarity with Terraform is a plus.
Containerization & Orchestration: Strong understanding of Kubernetes, Docker, and microservices architectures.
Monitoring & Logging: Experience with tools like New Relic, Splunk, and PagerDuty for real-time system monitoring.
Security & Compliance: Familiarity with Coverity, Veracode, Aqua, and experience working on secure pipeline integrations.
Scripting & Automation: Proficiency in Python, Shell, or Golang to automate infrastructure and operational tasks.
Soft Skills
Strong problem-solving ability and critical thinking skills.
Excellent communication and collaboration skills, with an ability to work cross-functionally in a global team.
Self-motivated, with an ability to work independently and handle complex technical challenges.