Job Description

Senior OSS Engineer, Network OSS Engineering (Maersk)
Job Level 4 (Senior Software Engineer)
This position will be based in Bangalore
A.P. Moller - Maersk
A.P. Moller - Maersk is the global leader in container shipping services. The business operates in 130 countries and employs c. 80,000 staff. An integrated container logistics company, Maersk aims to connect and simplify its customers' supply chains.
We Offer
Joining Maersk will embark you on a transformational journey with great opportunities for career development within a global organization. As a Senior OSS Engineer, you will design, engineer and run our capabilities for the Operational Support Systems (OSS) and Tools stack for network and perimeter products and platforms that enable highly distributed global business for site, fleet, asset and IoT connectivity, required to deliver against our strategy. You will be exposed to a wide and challenging range of needs and opportunities requiring you to engage closely with stakeholders across all levels within Maersk as you mature and evolve our OSS capabilities for Network OSS to become world class.
The Brief
A globally focused shipping and transportation organisation is continuing to drive an ambitious and complex change and transformational programme to deliver a service of excellence for its customers and clients worldwide. The Global CTIO has a mandate from the Maersk board to lead the Technology transformation of Maersk which will enable the Maersk business strategy to become the global integrator of container logistics through digitising the Maersk business processes and customer engagement.
The Technology Function is fundamental to enable the company's transformation and in response to this demand, our in-house technological capability is growing exponentially. We are recruiting world class talent to ensure that the technology services are modernised to enable Maersk to become a logistics integrator leveraging a competitive advantage through technology.
Why this job matters?
The Network OSS Engineering function is essential to our transformation, it is a central team within Network Architecture & Engineering, responsible for the delivery of product roadmaps, technical vision and quality across Fulfilment and Assurance that underpin our network and perimeter capabilities and products.
Reporting to the Senior OSS Engineering Manager you will serve as a Senior OSS Engineer, ensuring that our systems and tools for the network OSS realise business value. Your role is responsible for technical design and delivery of solutions across the network OSS applications landscape from Planning to analytics driven AIOps. All built to industry leading standards and running seamlessly across various cloud and on-prem platforms, allowing frictionless and seamless operations of our network and perimeter platforms.
It has a critical role to play as we continue to develop our long-term multi-technology and multi-product network and perimeter capabilities, connecting our asset, sites and people on land and at sea. Delivering best in class software and tooling that not only meet the need of our business today but will be a differentiator, enabling our colleagues and partners with technology solutions that are a catalyst for productivity and innovation.
Scope
All data networks provided to Maersk across Core, Edge and Cloud locations (offices, warehouses, terminals, vessels, data centres, cloud etc), and the perimeter services that protect and enable them including but not limited to:

• Wireless Transport: Satellite | 4G/LTE | 5G
• IoT Networking Solutions: Industrial Wi-Fi
• WAN: Internet | IP/MPLS | Next-Gen/SD WAN
• LAN: DC Networking | SDN | Fixed & Wireless
• Perimeter : Load balancers | NG Firewalls | Security Service Edge

Specific Job Requirements
Product mindset and passion about building for internal stakeholders and external customer
The role holder shall possess a solid understanding of DevOps tooling, GitOps, CI/CD, config management, Jenkins, build pipelines and source control systems and have a working knowledge of cloud infrastructure services: compute, storage, networking, hybrid connectivity, monitoring/logging, security and IAM.
Collaborate with stakeholders and Business Analysts to gather, document and understand requirements. Articulate functional and non-functional requirements to business and technical stakeholders.
Work with product owners to prioritize features for ongoing sprints and implement features based on service line demand, industry trends, known defects, and issues.
To be a successful technologist at Maersk, you must be passionate about building, enabling and sustaining our business, as well as inspiring and developing our people. Further, in this role you will:

• Be a world class expert in the OSS domain, implementing the defined architectural roadmap in Networks and Perimeter for the Maersk Group.
• Support delivery and program management with estimations and planning.
• Validate all the Non-Functional requirements and provide inputs to the applications team on capacity exercise.
• Practice TDD and follow best practices.
• Produce high-quality, clean and performant code.
• Implement and publish APIs for ecosystem clients to consume platform services in a consistent way.
• Adopt a product mindset and passion about building for internal and external ecosystem.

What I'll be doing - your accountabilities?
Software Engineering - Build and integrate applications in the OSS ecosystem Engineering of the road mapped in order to drive FulfillmentFulfilment and Assurance OSS capability to underpin all networking and perimeter services across Core, Edge and Cloud. To be considered for this opportunity the candidate needs to have following technical qualifications:

• Experience in Enterprise Grade Applications development.
• Excellent experience and knowledge of Java 11+. Well versed with Springboot,
• TDD with Unit Testing (such as Junit or Mockito) and Integration Testing.
• Python and Scripting experience is welcome too
• Well versed with Microservices, Container technologies and cloud technologies.
• SRE Exposure an advantage. Expertise building and defining KPI's (SLI/SLO's) using open-source tooling like ELK, Prometheus and various other instrumentation, telemetry, and log analytics.
• Knowledge of SQL/NoSQL, Streaming (Kafka), BPMN (preferably Camunda) and large-scale batch processing
• Experience with frontend technologies like react/angular etc. is desirable
• Solid experience in DevOps tooling, GitOps, CI/CD, config management, Jenkins, build pipelines and source control systems
• Strong in designing and implementing REST API's
• Experience with monitoring and resolution of performance issues in applications
• Comfortable working in agile methodologies (ideally Scrum)

Experience working in the Telecom OSS space an added advantage. So, experience in any of the following domains is a plus::

• Fault Management
• Fulfilment - Planning & Provisioning
• Discovery and Digital Twins
• NaaS API and Integration Stack
• Monitoring & Observability
• Field Engineering and Spares Management
• Service Management
• Incident Management
• Change Management
• Network, Cloud Networking and Perimeter Repair Automation

The Candidate
To be considered for this opportunity candidates will have the following capabilitiesskills:

• Demonstrates excellent communication skills with ability to communicate effectively at all levels within the organisation reaching out when needed to resolve issues.
• Shows strength in negotiation both internally and externally to ensure successful resolution of issues prior to escalation, ensuring that the wider business imperative is not undermined.
• Experience in Enterprise Grade Applications development.
• Excellent experience and knowledge of Java 8+. Well versed with Springboot, Microservices, BPMN (preferably Camunda)
• Strong technical knowledge and telecom background is an advantage.
• Strong technical knowledge of DevOps tooling, GitOps, CI/CD, config management, Jenkins, build pipelines and source control systems
• Solid understanding of microservices architecture, as well as designing and implementing REST API's.
• TDD with Unit Testing (such as Junit or Mockito) and Integration Testing.
• Monitoring application performance and maintaining the application in production.
• SRE Exposure an advantage. Expertise building and defining KPI's (SLI/SLO's) using open-source tooling like ELK, Prometheus and various other instrumentation, telemetry, and log analytics.
• Comfortable working in agile methodologies (ideally Scrum)
• Experience working in the Telecom OSS space an added advantageA clear understanding of the business imperatives and how they align with the wider company strategy.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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