Job Description

About Wells Fargo India Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations. Department Overview The Consumer Lending Technology group within the Enterprise Information Technology business consists of Home lending, Auto and Platform support for various applications across retail/mortgage lending businesses. Desired Qualifications: - 7+ years of relevant experience in Mainframe, COBOL, JCL, VSAM, DB2, SYNCSORT, Easytrieve, ICETOOL, NDM, File Manager, IBM Utilities (IEBGENER, ISPF, etc.) -- 3+ Years\' experience in Oracle/SQL Server/No SQL database (Good to have) --1+ Year experience in Desktop Visualization tools like PowerBI, Tableau -- Unix commands/scripting. - Experience in Coding, production support, QA, Testing and ability to work in handling the application end to end. - Complete understanding and wide application of technical principles, theories and concepts in the field. - Ability to provide and implement technical solutions to a wide range of difficult problems. - 24/7 support and own the Mainframe application - 5+ years of Endevor experience - CA-7 and/or Zeke and/or SCHEDULE or similar scheduling tool experience - Familiarity with Service Now - Ability to work independently with minimal supervision and assistance. - Secure SDLC (System Development Life Cycle) methodologies experience - Excellent verbal, written, and interpersonal communication skills - Strong organizational, multi-tasking, and prioritizing skills - Ability to be flexible and adjust according to project needs Good to Have: - Understanding of distributed computing architecture, core Hadoop component (HDFS, Spark, Yarn, Map-Reduce, HIVE) and related technologies. - Knowledge on Python and Pyspark/Scala - Knowledge on NoSQL databases such as HBase & MapR DB. - Experience with Autosys or other scheduling tools - Understanding of Hadoop / Cloud platforms, HDFS, ETL/ELT process and Unix commands/scripting. Job Expectations: . Work on Mainframe and Analytics platform related technologies such as Hadoop, Spark, HIVE. . Willing to explore and learn relative technologies to support business functions. . Challenging support role involving Application Support, Root Cause Analysis, Automations, Solution Proposals, Platform Support & Resiliency . Accountability & responsibility over deliveries - Automation & Instrumentation, Resiliency & Performance Improvement, Process Adherence & Improvement, Efficient Decision Making with Partnership / Stakeholder Management . Production & Platform support involves being on standby for providing 16x7 support & responsible to maintain high availability of the systems & applications. . Responsible for Change & Release Management by being a gatekeeper and ensuring change/release issues are controlled through early engagement and efficient reviews. . Support the most complex technical issues & initiatives (Upgrade/Tech Refresh) for large-scale applications/systems/databases/other technical products/services. . Development of technical support strategies & plans / Automation & Instrumentation to enable efficiency in restoration & stability. . Works on complex problems, debugging & propose solutions where analysis of situations or data requires evaluation of complex business problems. . Perform Problem Management by identifying recurring/chronic issues, identify improvement areas & implement innovative/viable solutions that can result in operational efficiency/benefits. . Provides the ongoing operational support for the Mainframe platform & nightly batch jobs assuring application health & scheduled data loads / workarounds on time. . Evaluate SLA, identifies gaps, suggest changes to assure supporting SLAs. . Assures quality, security and compliance requirements are met for supported technology domain. . Ability to handle constantly changing priorities, remain productive and be able to multitask effectively during busy times. . Efficient communication with application stakeholders about application availability & platform updates including any application outages, issues, failures, availability delays etc. . Ready to work in shift hours that spans between 6.30 AM to 10:30 PM IST & On-Call support. Desired Skills: Education: Bachelor\'s degree We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit\'s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our to learn more.

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