Job Description

Company Description

Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There's another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Basic qualifications

3-5 years of prior experience Advanced understanding of OOPS Knowledge of SDLC (Software Development Lifecycle) Experience of working in an Agile environment Ability to design for scale and performance Ability to do peer code reviews Solid problem-solving skills Experience with hands-on programming Expertise in data structures and algorithms

Qualifications

Experience / Desired Skills (but not all required)

Degree in Computer Science or equivalent practical experience Experience with large-scale systems Good knowledge of Java and Spring Boot framework Prior experience with AWS Experience with open-source projects Experience troubleshooting in a SaaS environment with an assertive deployment schedule. Data Structures, Algorithms, Design, Database, Scale, hands-on programming, CS Fundamentals, System Design, working with cross-functional teams, Experience building and maintaining software for scale, Designed or developed the product from the scratch

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.