Job Description

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior Software Development Engineer, Cloud
Overview

• The Cloud Platforms team is responsible for the day to day maintenance and operation of various cloud platforms and their supporting services.
• Cloud Platform Engineers are engaged in the project lifecycle as infrastructure is designed and ultimately inherit responsibility of the new environment.
• The primary responsibility of the team is to react to incidents in Cloud, PaaS, Cloud Foundry, Kubernetes and pipeline infrastructure platforms.
• Secondary objectives of the team are to improve the resiliency of systems through active contribution back to design as well as automating repetitive tasks.
• Requires a moderate understanding of various platforms used for delivery of traditional and cloud services.
• Requires the ability to write automation code to remediate repeat issues.
• Requires a working understanding of Continuous Delivery principles, software development methodologies and infrastructure automation.
• This is a “hands on” role that deals with reacting to and proactively avoiding issues with infrastructure platforms used for delivery of cloud services.
• Do you enjoy creating code-based solutions to replace manual processes?
• Are you the type of person that will drive the solution and team in the best direction instead of the easiest?

Role

• Interact with and create effective monitoring systems that reduce the need for human intervention in daily web operations
• Respond to incidents in various platforms
• Create high quality and rugged code solutions to automate detection and recovery of common operational problems
• Identify and create automation that can be used by initial responders for easily resolvable issues

All About You

• Expert understanding of Operational duties, Compensated On-call shifts.
• Working knowledge of target platforms (Cloud Foundry, Concourse, Kubernetes, Helm, Kustomize, KubeCTL, RKE, KubeADM)
• Experience with Python and Bash Scripting.
• Familiarity with F5 load balancers, API technology and XML Gateways preferred
• Highly attuned to security needs and best practices
• Ability to write quality automation code in more than one language
• Familiarity with multiple cloud vendors and past experience a plus

COVID-19 Considerations
We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.
In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.