Job Description

Engage in and improve the lifecycle of services from conception to EOL, including system designconsulting, and capacity planning Define and implement standards and best practices related to: System Architecture, Service delivery, metrics and the automation of operational tasks Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis Collaborate closely with engineering professionals within the organization to deliver reliable services Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil) Guide junior team members and serve as a champion for Site Reliability Engineering Actively participate in incident response, including on-call responsibilities Engineering degree, or a related technical discipline, or equivalent work experience Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java) Knowledge of Cloud based applications & Containerization Technologies Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing Demonstrable fundamentals in 2 of the following: Computer Science, Cloud architecture, Security, or Network Design fundamentals Demonstrable fundamentals in 2 of the following: Computer Science, Cloud architecture, Security, or Network Design fundamentals Must have at least 3 years of hands-on experience working in Engineering or Cloud Minimum 2 years' experience with public cloud platforms (e.g. GCP, AWS, Azure) Minimum 2 years' Experience in configuration and maintenance of applications and/or systems infrastructure for large scale customer facing company