Job Description

Senior Site Reliability Engineer
Chennai, India

The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit www.anthology.com.
In this role, you will be a part of the Anthology Site Reliability team, with a focus on Blackboard Data and other product lines that are transitioning to cloud-native microservice architecture. This is a driven, creative, and energetic team that works in a flexible and agile fashion to deliver world-class products to the education market. By joining this team, you will become a core contributing member to our EdTech Platform initiative. This future state platform will seamlessly and uniquely deliver a revolutionized learning experience through innovation, continuous delivery, and architectural integration.
Specific responsibilities will include:

• Engaging with development teams on the design, deployment, capacity needs, and operations of microservices and supporting them as they transition to production
• Monitoring the availability, performance, and health of production systems in support of meeting service level objectives
• Using automation and tooling to continuously improve the reliability, scalability, and velocity of services deployed on AWS
• Participating in emergency incident response on-call rosters
• Practicing blameless postmortems that lead to improvements in resiliency and reductions in pager fatigue

The Candidate: Required skills/qualifications:

• Experience in the fields of Computer Science, Software Engineering, or related fields
• Expertise with analyzing and troubleshooting large-scale, multi-region deployments in a public cloud (e.g. AWS)
• Experience with cloud deployment and management tools (e.g. Terraform, GitOps)
• Experience with monitoring and alerting tools (e.g. Cloudwatch, New Relic, PagerDuty)
• Ability to solve complex problems, optimize code, and automate routine tasks
• Self-driven and ability to lead objectives to completion
• Ability to coach junior team members

Preferred skills/qualifications:

• A bachelor’s degree in Computer Science or related field
• Experience with container technology (e.g. Kubernetes, Docker)
• Demonstrable scripting experience, preferably in Python or Java
• Experience with cost reporting tools (e.g. AWS Cost Explorer, Kubecost)
• Experience with network and/or application security
• Prior experience within the education industry and/or with e-learning technologies

The Office: We have an office in one of the biggest cultural, economic, and educational centers in South India: Chennai.

• Located on OMR, the IT corridor of South Chennai
• Easy access to Velachery, Thiruvanmiyur Railway station and bus stop
• Very close to Tidel Park, Ascendas, and SRP Tools – Holiday Inn
• Office provides lunch Tuesday – Thursday and evening snacks Monday – Friday
• Office is situated behind Hotel Turyaa on the 5th floor of Rayala Techno Park
• Fun Committee, Happy Fete Team, Food Committee, and Sports Committee ensures fun at work
• ISR Team actively engages employees in contributing to various local charities

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Req ID: 3850