Job Description

About Ferguson
Ferguson is the largest value-added distributor serving the specialized professional in the residential and non-residential North American construction market. We help make our customers' complex projects simple, successful and sustainable by providing expertise and a wide range of products and services from plumbing, HVAC, appliances, and lighting solutions to pipe, valves and fittings, water and wastewater solutions, and more. Headquartered in Newport News, Virginia, Ferguson has sales of $29.6 billion (fiscal year '24) and approximately 35,000 associates in nearly 1,800 locations.
ANSR is the market leader in enabling organizations to build, manage and scale global teams through Global Capability Centers (GCCs). ANSR's full-stack GCC platform, comprising end-to-end Al- enabled products and services, is trusted by the world's best companies to help them set up, manage, and run their high-impact technology centers. Since its inception, ANSR has established over 125 GCCs, aggregating to over 125k enterprise talent, with over $2B in investment and using over 12M sq ft of workspace.
Visit ansr.com for more information.

About Ferguson:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Role Summary:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
We are seeking a Salesforce DevOps Engineer to help design, implement, and maintain robust, scalable, and reliable pipelines for promoting Salesforce metadata between different environments using GitHub Actions and Copado. As part of our DevOps team, you will collaborate closely with developers, Salesforce admins, and architects to streamline metadata deployment and ensure the continuous delivery of high-quality Salesforce applications.

Duties and Responsibilities:

• Design, build, and maintain automated CI/CD pipelines using GitHub Actions or Copado to promote Salesforce metadata (Apex, Visualforce, Lightning components, etc.) across environments (dev, SIT, UAT, production).
• Collaborate with Salesforce teams to ensure standard processes in version control, metadata management, and change promotion.
• Implement automation for seamless integration of Salesforce DX with GitHub Actions and Copado, supporting a streamlined release process.
• Monitor and fix pipeline failures, identify bottlenecks, and optimize the deployment process for scalability and efficiency.
• Maintain high availability, performance, and reliability of Salesforce metadata promotion processes.
• Automate infrastructure provisioning and management to support the Salesforce environments using Infrastructure as Code (IaC) principles.
• Work with multi-functional teams to ensure smooth deployment cycles and minimal downtime during deployments.
• Implement logging, monitoring, and alerting to ensure the health of pipelines and Salesforce environments.
• Contribute to the continuous improvement of deployment practices, testing, and automation strategies.
• Provide technical support to solve deployment and metadata issues, ensuring rapid resolution.
• Ensure compliance with security policies, including securing API keys, credentials, and other sensitive data used in the pipeline.

• 3 to 5 years of relevant experience in Salesforce development, DevOps, or release management.
• Experience specifically in Salesforce administration, CI/CD pipelines, and monitoring tools is a plus.
• Bachelors degree in Computer Science, Information Technology, or a related field. Equivalent professional experience (e.g., 3 to 5 years of relevant hands-on work in Salesforce Development or DevOps) may be considered in place of a degree for candidates with strong technical skills and demonstrated success.
• Demonstrable experience with Salesforce DX, Salesforce metadata management, and deployment strategies.
• Solid experience with GitHub Actions and CI/CD pipeline creation, management, and optimization.
• Hands-on knowledge of Git version control systems and best practices.
• Proficiency in scripting and automation languages such as Python or Bash. (any scripting language) intermediate level
• Proven knowledge of DevOps principles, practices, and tools (CI/CD, automation, monitoring).
• Strong problem-solving skills and a proactive, collaborative approach to resolving issues.
• Ability to communicate complex technical concepts to both technical and non-technical business collaborators.

• Experience working with Salesforce-specific deployment tools like Gearset or Copado.
• Salesforce certifications (Administrator, Developer, or Application Architect).
• Experience working in Agile development environments.
• Knowledge of security best practices related to API keys, OAuth, and secure environments.
• Familiarity with monitoring and analytics tools like DataDog, New Relic, or Splunk
• Familiarity with backup/disaster recovery tools such as Capstorm or Own