Job Description

Job Title: Senior ServiceNow Developer

Experience:

7-10 Years

Location:

Bengaluru, Pune, Mumbai, Hyderabad -- India

About the Role

We are looking for an experienced

Senior ServiceNow Developer

to own and drive the architecture, development, and delivery of complex ServiceNow-based solutions. You will be a key technical lead on ServiceNow projects--working across modules such as ITSM, CMDB, and Service Catalog--and collaborating with cross-functional teams to deliver high-quality, scalable, and future-ready workflows. Your deep platform knowledge and development skills will help accelerate digital transformation and automation across the organization.

Key Responsibilities

Lead the

design, development, and configuration

of ServiceNow applications, modules, and enhancements. synapri.com+2VelvetJobs+2 Build and maintain

client and server-side scripts

, including Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Flow Designer automations. SmartRecruiters+2synapri.com+2 Architect and implement

integrations

between ServiceNow and other enterprise systems using REST/SOAP APIs or IntegrationHub. synapri.com+1 Develop and extend

Service Catalog

,

CMDB

,

Incident / Change / Problem

workflows and other ITSM modules. synapri.com Create and enforce

security and access controls

, including ACLs, domain separation, and role-based permissions. SmartRecruiters Lead performance optimizations: troubleshoot slow scripts, tune business rules, and optimize instances. Mentor and guide junior and mid-level ServiceNow developers through code reviews, design discussions, and best practices. Participate in platform upgrades, patches, and version management, ensuring stability and compatibility. SmartRecruiters Develop and maintain

technical documentation

, including design specs, integration maps, deployment guides, and testing artifacts. Work in Agile/Scrum environments: contribute to sprint planning, backlog refinement, and demos. Stay up-to-date with ServiceNow platform enhancements, new releases, best practices, and make recommendations for adoption.

Required Skills & Qualifications

7-10 years of hands-on experience with the

ServiceNow platform

in a development role. Excellent scripting skills in

JavaScript / Glide API

and custom development on ServiceNow. Expertia Experience developing with

Flow Designer

,

Script Includes

, and automated workflows. SmartRecruiters Proven experience in

integrations

(REST, SOAP) to/from ServiceNow. synapri.com Strong understanding of ServiceNow data model, CMDB, and ITSM modules (Incident, Change, Service Catalog) Expertia Experience with performance tuning, script optimization, and instance stability. Familiarity with ServiceNow security: ACLs, roles, domain separation. Excellent debugging, problem-solving, and root-cause analysis capabilities. Strong documentation skills and experience creating design / technical specifications. Good communication skills to work with stakeholders, business analysts, and cross-functional teams. Bachelor's degree in Computer Science, IT, or related field.

Preferred / Nice-to-Have

ServiceNow certifications (e.g., Certified Application Developer, System Administrator). SmartRecruiters Experience with

Service Portal

development (AngularJS, HTML, CSS). SmartRecruiters Familiarity with

Automated Test Framework (ATF)

or unit test frameworks for ServiceNow. Experience in

ITOM

modules (Discovery, Event Management) or custom scoped applications. Prior exposure to instance governance, upgrade strategies, and large-scale implementations.
Job Type: Full-time

Pay: ?950,000.00 - ?1,250,000.00 per year

Work Location: In person