Job Description

Qualifications Required:

Diploma in Mechanical Engineering

or

ITI (Mechanical Trade)

Experience Required:

Minimum 15 years

of hands-on experience in

Service & Maintenance

Domain expertise in

Asphalt Plants

,

Concrete Batching Plants

,

Heavy Earthmoving Machinery

, or similar equipment used in

Road & Infrastructure Projects

Key Competencies & Skills:

In-depth understanding of

mechanical, hydraulic, electrical, and electronic systems

used in batching and construction plants Proven ability in

diagnosing faults

, conducting

root cause analysis

, and resolving complex equipment breakdowns Familiarity with

spare parts planning

,

preventive maintenance

, and

field support operations

Customer-oriented problem-solving mindset

with strong interpersonal and communication skills Capable of

leading and mentoring service teams

, allocating resources efficiently, and managing field operations Working knowledge of

Microsoft Excel, Word

, and basic computer usage for service documentation and reporting Readiness to

travel frequently

to client sites and project locations

Job Responsibilities:

Provide

technical support and hands-on service

for Asphalt Plants, Batching Plants, and heavy machinery across multiple client sites Conduct

root cause analysis

and corrective actions for equipment breakdowns and performance issues Manage, guide, and expand the

field service team

to ensure high-quality service delivery Evaluate and forecast

spare part needs

and coordinate timely availability for field teams Identify and pursue

service-related business opportunities

such as:

Annual Maintenance Contracts (AMCs)

Equipment Reconditioning Programs

On-demand and preventive service packages

Actively participate in

internal strategy meetings

and contribute toward growth planning Maintain clear and timely

service documentation

, reports, and MIS data Build strong relationships with

clients, OEMs, and vendors

to ensure effective service coordination

Other Requirements:

Must be physically fit and prepared for

frequent field travel

Should possess leadership qualities with a

proactive and independent working style

Reporting directly to the

Director

Preferred Candidate Profile:

Demonstrated success in

field service operations

, especially for road construction machinery Prior experience in

managing service teams

, vendor coordination, and customer interaction Strong understanding of

equipment uptime

,

service KPIs

, and customer satisfaction metrics

Only candidates with deep field service experience in infrastructure machinery will be considered.

Apply only if you meet the qualifications and domain expertise criteria.

Job Type: Full-time

Pay: ?50,000.00 - ?100,000.00 per month

Benefits:

Paid sick time Paid time off
Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Diploma (Preferred)
Experience:

Road Construction & Infrastructure Equipment: 5 years (Preferred)
Willingness to travel:

50% (Preferred)
Work Location: In person