Job Description

Key Roles & Responsibilities:

Manage end-to-end sea freight import and export operations for FCL and LCL, ensuring smooth coordination from booking to final delivery. Monitor shipment milestones, vessel schedules, and ensure timely execution of all operational tasks. Handle carrier bookings, follow up on schedules, transit times, and freight validity. Ensure accuracy of documentation including BL drafts, SI, MBL/HBL, invoices, packing lists, COO, and other required documents. Ensure compliance with customs rules, DG shipping requirements, port regulations, and company SOPs. Coordinate with CHA teams for BE/BOE filing, documentation approvals, and D/O release. Communicate with customers regularly, provide shipment updates, resolve service issues, and maintain high service standards. Liaise with shipping lines, NVOCCs, transporters, warehouses, CFS, and CHAs for seamless operations. Negotiate with carriers and vendors for competitive freight rates, free time, and operational support. Prepare and verify job costing, vendor bills, customer invoices, and ensure correct margins. Monitor operational expenses and work towards improving cost efficiency and profitability. Handle escalations related to delays, port/CFS issues, detention/demurrage, or documentation errors. Take corrective actions and recommend improvements in SOPs where necessary.

Requirements:

4-6 years of experience in sea freight operations within a freight forwarding company. Strong understanding of carrier processes, port operations, customs regulations, and international shipping practices. Excellent knowledge of Incoterms, BL procedures, FCL/LCL operations, and end-to-end sea freight workflow. Strong communication, customer handling, and negotiation skills.
Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?58,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Paid sick time
Work Location: In person