Job Description

Meet Our Team:

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The Agile Services team is a global group of passionate and energetic servant leaders who are focused on supporting their teams in improving software delivery at Pega

Some development teams are collocated, some are distributed. We work at scale and create bespoken processes supporting these groups. If you are passionate about continuous improvement and building great software in a smart way - join us!

Picture Yourself at Pega:

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What You'll Do at Pega:

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80% Scrum Teams - 1 to 2 teams

Support and guide development teams with a focus on ensuring the teams meet their product deliverables within the agile mindset


10% Tribe Coaching

Collaborate across the tribes and alliances to ensure best practices are shared and dependencies are hashed out.

Contribute towards the success of the tribe and alliance in delivering significant value using agile

Promoting and adhering healthy quality and delivery processes (aaS Lifecycle)


10% Chapter Work

Learn from and contribute to the Agile Leadership Chapter

Who You Are:

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You are an aspiring servant leader who leads by example and has the skill to bring out the best in team members

You are eager to build strong teams.

You are not afraid to propose changes, share ideas, act on initiatives, navigate conflicts in the interest of building a common understanding and an open, healthy work environment.

You are focused on continuous improvement of yourself and your surroundings.

You are able to communicate with a wide variety if audiences, both business and technical,

You are able to work independently as well as collaboratively - with minimal direction.

You exhibits the following characteristics: Facilitative, Assertive, Situationally Aware, Enthusiastic, Continual Improvement, Attitude of empowerment and attitude of transparency.

What You've Accomplished:

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Bachelor's degree in Business, Computer Science, Engineering, or related field.

History of successfully planning, scheduling, and delivering software projects

Experience using variety of different Agile models (Scrum, Kanban, XP, etc.)

Knowledge and understanding of change model(s) and change management in an organization.

Scrum Master certification (CSM, PSM, Kanban) as well as a track record of continued and recent education in scrum, including training, conferences, user groups, self-study

Experience in training and coaching teams, product owners, leadership

Stakeholder management

Gets exposure into working with leadership

Experience in participating in organization wide initiatives

Adopting new agile techniques and enabling the teams deliver faster

At least 2 years as a full time scrum master

Pega Offers You:

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Gartner Analyst acclaimed technology leadership across our categories of products

Continuous learning and development opportunities

An innovative, inclusive, agile, flexible, and fun work environment

Additional Information

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Base salary range for this role is INR annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.


The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

AI in Action -

Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.

Culture -

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.



We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.



As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance -

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations -

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.