Job Description

Meet Our Team:

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The Scaled Agile Services team is a dynamic global group of passionate and energetic people who are dedicated to shipping high-quality software efficiently at Pega. We support both co-located and distributed development teams, work at scale, and creating tailored processes to best serve these groups. If you share our passion for continuous improvement and smart software development, we invite you to join us in building great software.

Picture Yourself at Pega:

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Pega is the low-code platform for AI-powered decisioning and workflow automation. At Pega, as a Senior Scrum Master, you'll have to coach the development teams, helping the teams to be more efficient and fostering an innovative & collaborative environment.

What You'll Do at Pega:

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Responsible for facilitating the various Scrum events such as Sprint Planning, Daily Standups, Sprint Review, and Sprint Retrospective. Acts as a coach for the Scrum Team, helping them understand and implement Scrum practices and principles. Responsible for identifying and removing any impediments that are hindering the progress of the Scrum Team. Acts as a shield for the team, protecting them from external distractions and ensuring that they have the time and space to focus on their work during the Sprint. Monitors the progress of the team during the Sprint and helps them stay on track towards achieving the Sprint goals. Create/Develop Transformation Roadmap within the responsible areas for effective and long-lasting change. Establish and continuously measure KPIs to track business delivery.

Who You Are:

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You are not afraid to challenge the status quo, share ideas, act on initiatives, and navigate conflicts in the interest of building a common understanding in an open, healthy work environment. You are focused on continuous improvement of yourself and your surroundings. Effective servant leader who leads by example and brings out the best in team members. Can work independently as well as collaboratively with minimal direction. Can communicate with a wide variety of audiences, both business and technical Exhibits characteristics of being facilitative, assertive, situationally aware, enthusiastic, continually improving, and having an attitude of empowerment and transparency First to notice issues and unproductive behaviors, focused on removing impediments and mitigating critical and high priority risks.

What You've Accomplished:

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Bachelor of Science in a technical field required. History of successfully planning, scheduling, and delivering complex software projects & programs. Experienced using a variety of different Agile scaling models frameworks for both co-located and distributed teams. Experience in coaching teams, product owners, and leadership. Proven ability to adopt new agile techniques and enable teams to deliver faster. 5 to 8 years combined experience in development, business analysis, project management, testing, architecture, or technical documentation. 3 to 5 years of full-time scrum master experience in a complex environment. Working knowledge of all software lifecycle development disciplines - Project Management, Analysis & Design, Quality Assurance (Testing), Implementation, Deployment, Configuration & Change Management.

Pega Offers You:

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An ever-changing business landscape that adapts, scales and performs Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities Many opportunities of development: an extensive on-boarding training, budget for conferences, area for own training initiatives, possibilities of working in other global offices for a few weeks Attractive salary and benefits package


#Li-CK

AI in Action -

Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.

Culture -

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.



We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.



As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance -

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations -

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.