Job Description

Position Title: Senior Scientific Officer
Department: Laboratory Operations
Location: Bengaluru
Experience Required: 3+ Years
Industry Preference: Diagnostics
Education: M.Sc. (Biotechnology/Microbiology/Life Sciences) or BMLT
About Us
Redcliffe Labs is India's fastest-growing omnichannel diagnostics service provider, offering services across 220+ cities through a network of 80+ advanced labs and 2000+ collection centres powered by home sample collection. We are committed to delivering high-quality, accessible, and affordable healthcare diagnostics to all.
Role Summary
The Senior Scientific Officer will oversee high-complexity laboratory testing, ensure compliance with NABL/ISO standards, and guide technical teams to maintain accuracy, quality, and seamless workflow. The role includes advanced result validation, troubleshooting, equipment oversight, documentation, and supporting audits and quality initiatives.
Key Responsibilities
Laboratory Operations

• Conduct and validate advanced diagnostic tests across assigned disciplines.
• Oversee daily sample processing and workflow management.
• Ensure high accuracy in result interpretation and reporting.
• Supervise equipment calibration, maintenance, and troubleshooting.

Quality & Compliance

• Ensure strict adherence to NABL/ISO quality standards and biosafety protocols.
• Lead daily QC review, document deviations, and manage EQAS participation.
• Maintain audit-ready quality documentation and support internal/external audits.

Team Support & Leadership

• Guide Junior Scientific Staff and Technologists in routine operations.
• Ensure training, competency assessment, and SOP adherence.
• Support process improvement initiatives to enhance lab efficiency.

Coordination & Communication

• Collaborate with internal teams to ensure TAT adherence.
• Escalate non-conformities and participate in root cause analysis.
• Manage reagent inventory, stock planning, and lot verifications.

Reporting & Documentation

• Oversee accurate LIS-based reporting and data review.
• Maintain equipment logs, QC records, and technical documentation.

Skills & Competencies

• Strong technical expertise in diagnostic laboratory testing
• In-depth understanding of NABL/ISO standards
• Hands-on experience with automated analyzers
• Strong analytical, documentation, and troubleshooting skills
• Leadership capabilities and team coordination
• Proficiency in LIS and MS Office tools

Key Deliverables

• Accurate and validated test results
• Zero non-conformities and QC deviations
• Smooth laboratory workflow and TAT adherence
• High audit readiness and regulatory compliance
• Effective team guidance and competency development

Preferred Profile

• 4-7 years of experience in diagnostic laboratory operations
• Exposure to Molecular, Microbiology, Biochemistry, or Hematology workflows
• Experience working in NABL-accredited labs
• Strong technical troubleshooting and process improvement capability

Skills Required