Job Description

Job Overview:

Based in our Bengaluru office on a 16x5 shift pattern with on call on a rota basis.

Focused initially on specialist end user support and resolution of issues with SAP CPI evolving, as part of a dev ops structure, to support, design, develop, projects and maintaining service.

With deep technical expertise in SAP CPI and integration, in a SAP S/4 HANA, Fiori first based landscape, ensuring that systems are performant and fit-for-purpose.

With at least a B.Tech in computer science, information technology, or a related field, with at least 4 years of overall experience in a similar role within a large, global organisation of which a minimum of 3 years is working with SAP CPI.

Core Responsibilities:

• Providing L2 and L3 support for SAP CPI.
• Supporting development and architecture teams on the technical design, development, and implementation of SAP CPI.
• Modernising and/or improving SAP CPI through continuous improvement.
• Lead a team of supporting engineers

Required Skills and Experience:

• Track record of end user operational support, Incident, Request, Change and Problem Management aligned with ITIL.
• Lead/Team Lead responsibilities.
• SAP CPI capabilities and wider middleware concepts
• Monitoring, error handling, and issue resolution in integration flows (iFlows).
• Fix and understanding of integration scenarios using various adapters (SOAP, OData, SFTP, IDoc, HTTP, etc.) and understanding of different message formats (XML, JSON, EDI, etc.).
• SAP CPI Web UI knowledge
• Scripting for data transformations, message mapping, and complicated integration logic, plus Groovy and Java scripting for custom logic implementation within SAP CPI.
• API-based integration and experience with SAP API Management for building, managing, and securing APIs, plus all security protocols and standards (OAuth, SSL, SAML, etc.) relevant to integration scenarios.
• Understanding of various data mapping tools available.
• Knowledge of Integration of SAP systems (like S/4HANA, SAP ECC, SAP SuccessFactors, etc.) with various non-SAP systems using SAP CPI.
• Understanding of cloud-to-cloud and cloud-to-on-premise connectivity.
• Exposure to Continuous Integration/Continuous Deployment (CI/CD) practices and tools (Azure DevOps / Git / GitFlow, Jenkins, Selenium, JMeter / Blaze Meter).
• Analysing and optimising integration flows for better performance and efficiency.

\xe2\x80\x9cNice To Have\xe2\x80\x9d Skills and Experience :

• Relevant SAP certifications such as SAP Certified Technology Associate - SAP CPI!
• Other relevant certifications for niche areas like SAP HANA or specific SAP modules!
• Experienced with development practices such as Waterfall, Agile.
• Experienced working in a global, diverse and multicultural environment.

In return

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Arm is an equal opportunity employer, committed to providing an environment of mutual respect, where equal opportunities are available to all applicants and colleagues. Arm prohibits discrimination or harassment of any kind based on race/ethnicity, religion, national origin, age, sex, sexual orientation, gender, gender identity and expression, disability, neuro-diversity, pregnancy, medical condition, marital status, citizenship status, military/veteran status, as well as those characteristics protected by applicable laws, regulations and ordinances.

Arm\xe2\x80\x99s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team\xe2\x80\x99s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

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