Job Description

Experience: 7+ YearsLocation: Noida, Bangalore, Hyderabad, and open for other Genpact locations

Shift Timings: 1:00 PM - 11:00 PM IST (10-Hour Shift)

Working Mode: Hybrid (3 days a week)

Responsibilities

? Design, develop, test, and deploy custom solutions within Salesforce Field Service (FSL),including Lightning Web Components (LWC), Apex classes, triggers, workflows, process builderflows, and integrations.

? Configure and customize FSL features such as scheduling, dispatching, optimization, mobileworkflows, and work orders.

? Develop and maintain integrations between FSL and other systems using APIs and middleware.

? Collaborate with business stakeholders to gather requirements, analyze processes, and translatethem into technical specifications.

? Participate in code reviews, ensuring adherence to coding standards and best practices.

? Troubleshoot and resolve technical issues related to FSL implementations.

? Stay current with Salesforce releases, features, and industry best practices, especially in the FSLdomain.

? Provide technical guidance and mentorship to junior developers.

? Develop and maintain technical documentation.

? Actively participate in Agile/Scrum ceremonies and development processes.Required Skills & Experience

? Strong Salesforce development experience with a focus on Field Service (FSL).

? Proficiency in Apex, Visualforce, and Lightning Web Components (LWC).

? Deep understanding of Salesforce FSL architecture, data model, and functionality.

? Hands-on experience with FSL mobile app customization and offline capabilities.

? Strong knowledge of REST/SOAP APIs and Salesforce integrations with external systems.

? Solid foundation in object-oriented programming (OOP) principles and design patterns.

? Familiarity with Agile/Scrum methodologies.

? Strong problem-solving, analytical, communication, and collaboration skills.

? Salesforce certifications such as Platform Developer I/II or Field Service Lightning Consultantare highly desirable.

Preferred Skills

? Experience with other Salesforce Clouds (Sales Cloud, Service Cloud).

? Exposure to CI/CD pipelines and DevOps practices.

? Knowledge of testing frameworks (Apex Unit Tests, Jest)

Job Type: Full-time

Pay: ₹716,713.79 - ₹2,012,916.94 per year

Work Location: In person