Job Description

We currently have a career opportunity for a

Senior Technical Consultant

to join our team located India.



As a Senior Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will take direction from solution architects and Leads on development activities.

Responsibilities:

Salesforce Service Cloud Development:

+ Develop custom solutions on Salesforce Service Cloud using Apex, Visualforce, and Lightning Web Components (LWC).

Integration Development:

+ Design and implement integrations between Salesforce Service Cloud and third-party applications using REST/SOAP APIs.

Customization & Configuration:

+ Customize Salesforce Service Cloud features like Case Management, Omni-Channel, and Service Console according to client needs.

Automation:

+ Implement process automation using Salesforce tools like Process Builder, Flows, and Workflow Rules.

Testing & Deployment:

+ Write unit tests, perform code reviews, and ensure smooth deployment through Salesforce DX and change sets.

Performance Optimization:

+ Optimize code, queries, and configurations to improve system performance and scalability.

Collaboration & Code Documentation:

+ Collaborate with stakeholders to gather requirements and document solutions, ensuring clarity and alignment.